Jamie H.
Fairly simple process to get started
Fairly simple process to get started
Response from Upstep Custom OrthoticsMay 2, 2024
Thank you for sharing your thoughts on the experience you had with us!

#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent

Medical Specialists · Spokane, Washington
Excellent

Medical Specialists · Irvine, California
Excellent

Medical Specialists
Excellent
Showing 2,768 reviews with 5 stars · Clear filters
Jamie H.
Fairly simple process to get started
Response from Upstep Custom OrthoticsMay 2, 2024
Thank you for sharing your thoughts on the experience you had with us!
George
Easy but comprehensive order process
Response from Upstep Custom OrthoticsMay 2, 2024
We're thrilled to hear that you found our order process easy and comprehensive! Your feedback means a lot to us, and we're delighted that we could make the ordering experience a breeze for you.
Colleen
Thorough & easy order process. Fingers crossed these orthotics work 🤞
Response from Upstep Custom OrthoticsMay 2, 2024
Hi there, Thanks a bunch for sharing your experience with us! We're thrilled to hear that you found our order process thorough and easy to navigate. Rest assured, we're confident that you'll love your Upstep Custom orthotics! If you have any questions or need assistance along the way, please don't hesitate to reach out. We're here to help! Thanks again for choosing us, and we're looking forward to hearing how everything goes.
Gail L.
I have ordered upsteps before and they worked great for me. Since then I have had foot surgery and my orthotics are getting worn after several years. So I need new ones.
Response from Upstep Custom OrthoticsMay 2, 2024
Hello, We're delighted to hear that you had a great experience with your previous Upstep orthotics! It's fantastic to have you back with us. We're sorry to hear about your foot surgery but glad to know that you're looking to replace your worn orthotics with new ones. Rest assured, we'll do everything we can to ensure your new orthotics provide you with the same level of comfort and support as before. If you have any specific requirements or preferences for your new orthotics, please don't hesitate to let us know. We're here to help create the perfect pair for you. Thanks again for choosing Upstep Custom Orthotics. We're honored to be your trusted choice for foot support, and we look forward to serving you once again.
customer
Responded to my personal situation questions.
Response from Upstep Custom OrthoticsMay 2, 2024
Thanks for sharing your experience with Upstep Custom Orthotics! Providing personalized support is what we're all about.
Jane N.
I couldn’t have asked for a better pair of orthotics! They were perfect! They were on my doorstep within a month.
Response from Upstep Custom OrthoticsMay 2, 2024
Hi there, Wow, thank you so much for the fantastic feedback! We're absolutely thrilled to hear that you couldn't have asked for a better pair of orthotics and that they were perfect for you. Thanks again for choosing us, and we're thrilled that you're loving your new orthotics!
Shirley S.
I need to answer your request for a photo of past orthotics.
Response from Upstep Custom OrthoticsMay 2, 2024
Hi there, Thank you for reaching out! We appreciate your willingness to provide a photo of your past orthotics. You can simply send your photos to [email protected], and our team will assist you further. If you have any questions or need assistance, please feel free to let us know. We're here to help! Thanks again for your cooperation.
Dear C.
Very easy to order.
Response from Upstep Custom OrthoticsMay 2, 2024
We're thrilled to hear that you found our ordering process very easy! Making it simple for our customers is what we aim for. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Thanks again for choosing us, and we're looking forward to serving you!