UplightRentals.com Reviews | Read Customer Reviews of uplightrentals.com

UplightRentals.com Reviews | Read Customer Reviews of uplightrentals.com

UplightRentals.com reviews

66 approved reviews, newest moderated first

Dana B.
Mar 25, 2025
Easy to work with
Easy to work with, arrived exactly when we needed it ti
Response from UplightRentals.comMar 25, 2025
Thanks for sharing your great experience! It was easy to work with you, too!
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Sherard
Mar 12, 2025
Repeat Customer
Love working with UplightRentals.com Will be ordering again and again.
Response from UplightRentals.comMar 24, 2025
Thank you so much for your kind words! We love working with you too and truly appreciate your support. Looking forward to helping with your next event!
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Miriam S.
Nov 25, 2024
From start to finish
From start to finish, Lucas was fantastic. He guided us with the lighting layout and figuring out how many lights to order. The boxes of lights arrived exactly as expected, and set up was a breeze. The venue looks amazing. Thank you UplightRentals for helping make our event a success.
Response from UplightRentals.comMar 25, 2025
Thank you so much for your kind words! We're thrilled to hear that Lucas was able to guide you through the lighting layout and make the process smooth from start to finish. It’s great to know that setup was easy and that the venue looked amazing! We truly appreciate your trust in us and are so glad we could play a part in making your event a success. Hope to work with you again in the future!
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Johnson
Nov 20, 2024
Order arrived early and the set-up was…
Order arrived early and the set-up was very easy. I would definitely rent from them again
Response from UplightRentals.comMar 25, 2025
Thank you for your wonderful review! We're so glad your order arrived early and that setup was a breeze. It’s great to hear you’d rent from us again—we’d love to help with your next event!
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Laura P.
Oct 17, 2024
Uplight Rentals provided the perfect solution
Uplight Rentals provided the ideal lighting for our outdoor wedding. I asked for their advice and they gave me several solutions to choose from. Their advice included diagrams. When the lights were delivered we easily followed the plan we decided on. Their experience made it possible to hang and light the tent with confidence. We are happy we found this company.
Response from UplightRentals.comMar 25, 2025
Thank you for your thoughtful review! We're so happy we could help bring your outdoor wedding vision to life. Providing guidance and making setup as easy as possible is what we strive for, and it’s wonderful to hear that our diagrams and advice made a difference. Wishing you all the best, and we’d love to help with any future events!
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lisa M.
Sep 3, 2024
Very easy but some batteries are loosing charge retention
I emailed customer support prior to renting and they were quick to respond, even after hours on a weekday. The items arrived in great condition with ample packing material and clear instructions on use and repacking. The uplights were easy to use and change. The only reason I deducted a star is the batteries in some of my lights lasted 6ish hours. We fully charged the lights the day before my event, had the lights on for around an hour during set up, then turned them off until 4pm. By 10pm, 20% of the lights had turned themselves off due to low battery. I would expect longer than 6ish hours of use for wireless lights.
Response from UplightRentals.comSep 14, 2024
Thanks for taking the time to leave a helpful review. We're thrilled to hear that our customer support and the quality of our items met your expectations. We apologize for the issue you experienced with the battery life of some of the uplights. Your feedback is incredibly valuable, and we're actively testing and verifying our lights to ensure they meet the high standards our customers expect. We're also working on updating our inventory to provide even longer-lasting performance.
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Shannon L.
May 21, 2024
Upon opening the box
Upon opening the box, one of the lights was broken and the stand did not work. Additionally, three out of the 10 that I had when plugged into the wall did not remain a steady color and were flashing the whole time. I’m an event planner so I’m aware of how to use the park and could not get it to, Steady on the proper setting
Response from UplightRentals.comMay 26, 2024
Thank you for sharing your feedback. We're truly sorry to hear about the issues you encountered with the lights. It appears the product was damaged during shipping, and we understand how frustrating that must have been when opening. We take quality seriously and did our best to address your concerns promptly by refunding your order and keeping you informed throughout the process. We appreciate your understanding and patience, and we hope to see you around for another rental soon.
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Natalie J.
May 9, 2024
Great company, would recommend!
I had a great experience with uplight rentals. Everything went so smoothly and it was such an easy process to return. I rented some of the outdoor string lights and they were great quality as well. Couldn’t have been more pleased.
Response from UplightRentals.comMay 26, 2024
Thank you for sharing your amazing experience with us!
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