Michelle L.
They got there but that was it
We are unsure if the set even came with all of the contents needed to work with them. We read the instructions and had someone who works with lights very similar (maybe even the same) try to get them, but she stated that we were missing something for them. I don't know because I was busy with other things, but if they couldn't figure it out, either 1. the instructions were unclear, or 2. the set wasn't complete.
Response from UplightRentals.comMay 12, 2025
We’re sorry to hear the experience didn’t meet your expectations, and we really appreciate you taking the time to share your feedback. While we do include setup instructions and access live weekend support, we understand something didn’t land this time—and that’s on us. We’re actively working to improve clarity and ease of use for future rentals. Thank you again for your honesty—it helps us do better.