UphealReviews of upheal.io

4.795 reviews
Mental Health

Upheal

About Upheal

Upheal is the AI-native EHR that does the work for mental health providers. It writes the notes, runs the billing, and checks the compliance. You do the therapy.70,000+ providers run their practices on Upheal and get up to 10 hours a week back. Your note is drafted before you leave your chair, in your template, with the golden thread intact. Compliance is checked before you sign, not after a payer audit, so your documentation holds up in your own voice.Upheal covers the whole practice: scheduling, telehealth, intake forms, client billing, insurance claims with denial appeals drafted for you, and an AI Assistant that knows your practice.Pricing is simple: AI notes: $39/month - AI documentation for therapists who just need great notes, fast. EHR: $1/session - Full EHR workspace. Ideal for a lighter or varying caseload. EHR Pro: $99/month - Complete EHR with unlimited AI admin assistance. Best value for a fuller caseload.Try Upheal free, no credit card required, and see what your evenings look like when the admin does itself.

Upheal (upheal.io) has 95 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: upheal.io
Website: upheal.io
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Upheal reviews

Showing 81 reviews with 5 stars · Clear filters

Linda Salomone Ph.D. L.
May 10, 2026
Upheal is amazing
Upheal is amazing! Creating functions that I didn't even realize I needed. For example, the Assistant helped me correctly diagnose a client who was misdiagnosed as well as create a new treatment plan. I love all the whistles and bells and plan to migrate from my current EHR when the insurance piece is out in the summer.
Response from UphealMay 13, 2026
Thank you for taking the time to write this review and sharing this specific example. It makes us happy hearing real world situations on how our tools are being used. Stay tuned on insurance billing. We're almost there! Take care, The Upheal Team
Audra S.
Apr 28, 2026
Tyler was extreemly responsive with his…
Tyler was extreemly responsive with his help and follow up that I had resolved the issue I was having. I am very impressed with the support of this site and have recommended it to peers in part due to the response I recievied when having problems.
Response from UphealMay 13, 2026
Thank you so much for writing this review! We will be sure to pass your message along. Our support team will be very happy to hear this. If there's anything we can do to make your experience even better, please let our team know. Take care, The Upheal Team
Andrea B.
Apr 14, 2026
Thrilled!
I love Upheal! It makes my documentation so easy and it just keeps getting better all the time. Tech support is very responsive and skilled. The positive customer service is an additional reason that I am so happy with this service. There are so many templates to choose from and it creates a case formulation and treatment plan, as well. I highly recommend this!
Response from UphealMay 13, 2026
Thank you so much for taking the time to write this! It makes us so happy to hear that you are enjoying the entire Upheal experience. If there's anything else we can do to make your experience even better, please do not hesitate to reach out to our team. Take care, The Upheal Team
Jessica F.
Apr 8, 2026
Your team is helpful
Your team is helpful, diligent and have been prompt with responding to my issues.
Response from UphealMay 13, 2026
We appreciate you taking the time to write a review! This means a lot to us. If you ever need further assistance, our support team is happy to help! Take care, The Upheal Team
Carms B.
Feb 7, 2026
As a new customer - HIGHLY Impressed
As a new customer, learning their system which offers an incredible service of easy-to-use products, templates and guides, when I did have a customer support query, both Tyler and Katie were incredibly friendly, helped me understand what I needed to do, and were incredibly helpful. 20 out of 10 for customer support and management.
Response from UphealMay 13, 2026
We're so happy to hear! You kind message has been passed along to the support team. Thank you so much for taking the time to write a review! Take care, The Upheal Team
Sara A.
Dec 12, 2025
Excellent customer service is the icing…
Excellent customer service is the icing on the cake to an already phenomenal program. 💯 Recommended!
Response from UphealJan 6, 2026
Thank you so much for taking the time to leave us this review! We will be sure to let our Customer Support team know. If we can do anything else to make your experience even better, please do not hesitate to reach out. Take care, The Upheal Team
jorge T.
Dec 5, 2025
best price
best price. it works exactly as advertised. it takes several attempts to create your custom note. perhaps as upheal grows this process can be simplified
Response from UphealJan 6, 2026
Thank you so much for your review and honest feedback! Our team will continue to look into ways to simplify and improve the customer experience including building custom note templates. Thanks again for taking the time to provide us a review! Take care, The Upheal Team
Lautaro V.
Dec 4, 2025
Muy bien y gracias por la buena atención
Muy bien y gracias por la buena atención

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More in Mental Health

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Upheal is amazing

Tyler was extreemly responsive with his…

Thrilled!

Your team is helpful

As a new customer - HIGHLY Impressed

Excellent customer service is the icing…

best price

Muy bien y gracias por la buena atención