Unlock SurveysReviews of unlocksurveys.com

1.6117 reviews
Research & Development

Unlock Surveys

About Unlock Surveys

Unlock Surveys is a leading online market research panel in the United States, giving Americans the opportunity to voice their opinions on a variety of topics and issues.

Unlock Surveys (unlocksurveys.com) has 117 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.

Also known as: unlocksurveys.com
Website: unlocksurveys.com
Category: Research & Development
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 89% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Unlock Surveys reviews

Showing 87 reviews with 1 star · Clear filters

brin
Oct 17, 2025
I'd been completing surveys and was…
I'd been completing surveys and was nearing enough points to redeem, when after finishing a survey got my account suspended for no reason. I spent 2 hours doing one previous to another only to have my account permanently suspended after completing it with no explanation. Reading other reviews on here, I notice I'm not the only one this has happened to. Beware.
Response from Unlock SurveysOct 17, 2025
Hi Brin, Thanks for reaching out and we are sorry you recently had a poor experience on our community. It looks like you reached out to our Member Support team today as we can see it in our queue. One of our rep will be in touch with your to investigate the issue with your account. Thanks for being a valued member of the Unlock Surveys community. Thank you, Unlock Surveys Team
Ms. B.
Oct 14, 2025
Same thing happened to me as well No…
Same thing happened to me as well No other survey site does this I completed the 25$ and they telling I’m under review Always someone trying to scam or hurt someone There’s a reason why folks do these survey and here are folks getting over on this Sad …
Response from Unlock SurveysOct 14, 2025
Hi there, Thanks for reaching out. We checked with our Member Support team and they have informed us that they have already responded to your inquiry. Please check your email for a response from our support team. If you believe we addressed your concern adequately, please feel free to revise your rating and leave us a positive review. :) Thanks for being a valued member of the Unlock Surveys community. Thank you, Unlock Surveys Team
Jade J.
Oct 4, 2025
I earned enough points to redeem $25…
I earned enough points to redeem $25 ,and got a notification when I tried to cash out that my account was under a standard reviewing for 1st time members before they can redeem. Total BS! This should be information given when signing up because it seems like a scam to have members take all those surveys ,give their private information ,and follow the unlock surveys guidelines just to get shot down after working so hard. Very disappointing
Response from Unlock SurveysOct 9, 2025
Hi Jade, Thanks for reaching out and we are sorry you recently had a poor experience on our community. Our Member Support team mentioned they are not able to locate your support ticket. Can you please kindly share the support ticket number? Thanks for being a valued member of the Unlock Surveys community. Thank you, Unlock Surveys Team
Verena G.
Oct 1, 2025
Always saying we reached enough…
Always saying we reached enough responses after I've got the survey done or just not credited.Invitations are mostly for longer surveys which I don't have time for.What a waste of time!
Response from Unlock SurveysOct 1, 2025
Hi Verena, Thanks for reaching out and sorry you did not have a good experience on our community. Please note, we curate a lot of surveys and we encourage our members to complete the surveys as soon as it is available as it is first come basis. Some surveys receive enough responses in a short amount of time and will display message stating enough responses are reached. If you have any other issues, please feel free to reach out to our Member Support team at [email protected]. If you believe we addressed your concern adequately, please feel free to revise your rating and leave us a positive review. :) Thanks for being a valued member of the Unlock Surveys community. Thank you, Unlock Surveys Team
Natalia
Sep 30, 2025
Scam.
Scam. Even if you complete surveys and earn enough points, you will never receive any rewards. Support tickets don’t work, nobody replies.
Response from Unlock SurveysOct 1, 2025
Hi Natalia, Thanks for reaching out. We checked with our Member Support team and they have informed us that they have already responded to your inquiry. Please check your email for a response from our support team. If you believe we addressed your concern adequately, please feel free to revise your rating and leave us a positive review. :) Thanks for being a valued member of the Unlock Surveys community. Thank you, Unlock Surveys Team
Michelle M.
Sep 30, 2025
I hate that this platform is not as…
I hate that this platform is not as legit as I hoped it would be , but they get you hooked by giving you multiple high paying surveys in which you do an complete without a worry . All until you are ready to redeem your points for payout. BUT they got me by in fact allowing me to cash out successfully with PayPal. However the second time of completing surveys to redeem my points was not as successful. Was locked out my account with no payment an even when I reached out multiple times, NO RESPONSE. GO FIGURE. LITERALLY A SCAM. AND DON'T WASTE YOUR TIME. IT MAY WORK ONCE BUT THAT'S HOW THEY GET YOU. TAKE MY ADVICE JUST DON'T BE DUMB LIKE ME !!!!
Response from Unlock SurveysOct 1, 2025
Hi Michelle, Thanks for reaching out. We checked with our Member Support team and they have informed us that they have resolved your issue and have sent you a response already. If you believe we addressed your concern adequately, please feel free to revise your rating and leave us a positive review. :) Thanks for being a valued member of the Unlock Surveys community. Thank you, Unlock Surveys Team
Anthony S.
Sep 13, 2025
Locked out before the payout
I have been doing Unlock surveys for the last two days. I was able to accumulate about twenty seven hundred points and right before I was ready to cash in they locked me out and said I had violated some sort of term or agreement. I have consistently been doing the surveys over the last 2 days.So if something was violated it seems strange that it would be violated right as i'm about to cash out. This is very frustrating and I will continue to email and if not file with the Better Business Bureau if something is not done.
Response from Unlock SurveysSep 15, 2025
Hi Anthony, We got an update from our Member Support team and they were able to successfully restore your account access. Please go ahead and log in to your account as usual. If you believe we addressed your concern adequately, please feel free to revise your rating and leave us a positive review. :) Thanks for being a valued member of the Unlock Surveys community. Thank you, Unlock Surveys Team
L. B.
Sep 8, 2025
Avoid This Survey Platform
I was new to the platform (only a few days) and completed some initial surveys. I was excited because the surveys looked they they paid well, and I close to getting enough points to cash out when suddenly I was unable to log in and received a message that my account had been "terminated due to suspicious activity". I emailed support but have not received a response yet. So in essence my information was stolen and I did not get paid. I caution anyone to avoid using this platform. I recommend "Branded Surveys". They are pretty consistent and their customer service responds within hours if there is an issue.
Response from Unlock SurveysSep 9, 2025
Hi L.B, Thanks for reaching out and we are sorry you recently had a poor experience on our community. Our Member Support team is taking a look into the issue again and will get back to you with an update on your account access. If you believe we addressed your concern adequately, please feel free to revise your rating and leave us a positive review. :) Thanks for being a valued member of the Unlock Surveys community. Thank you, Unlock Surveys Team

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I'd been completing surveys and was…

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I earned enough points to redeem $25…

Always saying we reached enough…

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I hate that this platform is not as…

Locked out before the payout

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About Unlock Surveys

About these reviews

More in Research & Development

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Unlock Surveys reviews

I'd been completing surveys and was…

Same thing happened to me as well No…

I earned enough points to redeem $25…

Always saying we reached enough…

Scam.

I hate that this platform is not as…

Locked out before the payout

Avoid This Survey Platform