Unlock SurveysReviews of unlocksurveys.com

1.6117 reviews
Research & Development

Unlock Surveys

About Unlock Surveys

Unlock Surveys is a leading online market research panel in the United States, giving Americans the opportunity to voice their opinions on a variety of topics and issues.

Unlock Surveys (unlocksurveys.com) has 117 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.

Also known as: unlocksurveys.com
Website: unlocksurveys.com
Category: Research & Development
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 89% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Unlock Surveys reviews

Showing 87 reviews with 1 star · Clear filters

Gena R.
Feb 27, 2025
I don't know what happened to my account
I had good studies and that Greetings I am a recent user of this panel I joined because I was told that it was good that I also had good studies I managed to join after several attempts and I was very excited. Once I joined I started to do the studies and everything was going very well but at a given moment the statistics disappeared and I have not been sent any studies in several days I have 1500 points and I do not know if I am banned or not because I can enter my account without any problem but I have no studies to perform. I saw that another person had the same thing happen to him that happened to me so I guess it is something of the panel. I contacted support but I have not heard back yet, let's wait and see what happens and it is not a waste of time.
Response from Unlock SurveysMar 5, 2025
Hi, We are sorry to hear that you have encountered an issue on our community. We have received your support ticket and one of our support representative will be responding to it shortly. Thank you, Unlock Surveys Team
Consumer
Feb 25, 2025
I don’t know if I got shadow banned or…
I don’t know if I got shadow banned or stuff I had a streak on my account and it was no where to be found and I’ve not been getting surveys on my account also after I was just 196 points away from cashing out which is unfair
Response from Unlock SurveysMar 5, 2025
Hi, We are sorry to hear that you have encountered an issue on our community. We would like to speak to you further about your experience and help troubleshoot. Please reach out to our Member Support team at [email protected] and one of our team member will be in touch. Thank you, Unlock Surveys Team
Stanley M.
Jan 26, 2025
not permitted to join
I went to the site to join and gave them my birth month and year and then household income and then was told based on my answers the site was not relevant for me. So it either disqualified me based on age (I am 60) or household income not even letting me join. what a miserable worthless destined for failure waste of time website. I do several legit survey sites with no problems. Prolific and cloud connect are great.
Response from Unlock SurveysJan 29, 2025
Hi Stanley, We are sorry to hear that you did not have a good member registration experience. We don't have any limitation on our community to join based on age or income. As long as you are legally over the age to join an online survey community, which you are, you should have no issues joining the community. We would like to speak to you further about your experience and help troubleshoot. We will ensure you become a member of our panel. Please reach out to our Member Support team at [email protected] and one of our team member will be in touch. We would love for you to become a member on our Unlock Surveys community. Thank you, Unlock Surveys Team
Vivienne F.
Jan 2, 2025
I have been waiting since December 20th
I have been waiting since December 20, 2024 for my redeemed gift card award. I ordered it on Dec. 20, 2024, and it was supposed to be e-mailed to me within 24 hours. I have e-mailed them at least five times, and the only response I've gotten is that they received my e-mail. I tried to find a phone number for them, but I've had no luck. If and when I ever receive the gift card, I will then discontinue answering their surveys
Response from Unlock SurveysJan 16, 2025
Hi Vivienne, We are sincerely sorry for the experience you had when redeeming your reward. We can see in our system that you redeemed your reward on Dec 20, 2024 and it was fulfilled. If you still have not received the reward, we would recommend you check your spam/junk folders to ensure it didn't get delivered there. We will have our Member Support team reach out to you to ensure you have received your reward. Thank you for being a valuable member of our Unlock Surveys community and would love to see your continued participation. Regards, Unlock Surveys Team
Ashley O.
Oct 20, 2024
Waste of time trying to sign up to join…
Waste of time trying to sign up to join this site and nothing the page stays the same. I found the FAQ look up how to join click on a link that seemed helpful fill out everything to join the site for unlock surveys only to get a message However, based on your answers so far, you will not find the community is relevant to you.
Response from Unlock SurveysJan 16, 2025
Hi Ashley, We are sorry to hear that you did not have a good member registration experience. We would like to speak to you further about your experience and help troubleshoot. Please reach out to our Member Support team at [email protected] and one of our team member will be in touch. We would love for you to become a member on our Unlock Surveys community. Thank you, Unlock Surveys Team
Jeff
Aug 6, 2024
Waste of time
Thank you for your interest in joining the community. However, based on your answers so far, you will not find the community is relevant to you. All the best, Unlock Surveys
Response from Unlock SurveysJan 16, 2025
Hi Jeff, We are sorry to hear that you did not have a good experience when trying to join our Unlock Surveys community. We would like to speak to you further about your experience and help troubleshoot. Please reach out to our Member Support team at [email protected] and one of our team member will be in touch. We would love for you to become a member on our Unlock Surveys community. Thank you, Unlock Surveys Team
Sageblayde
Jul 22, 2024
Absolute scam company
Absolute scam company. I couldnt care less if they themselves ik to work with , although they cant be when the only answer their site provides for when you'll review your payment is within a week by email, they are all over in other survey websites and apps like drumo, qmee, beforthright, and 5surveys, putting in signups for their site intentionally designed knowing you wont ever get a penny on that site for taking their survey.
Response from Unlock SurveysJan 16, 2025
Hi Jeffrey, We are sincerely sorry to hear that you did not have a good experience on our Unlock Surveys community. We can assure you that we reward our members survey points for completing surveys and other activities on the community. If you continue to run into any issues with your member account, please reach out to our Member Support team at [email protected] and our team will happily assist. Thank you for being a valuable member of our Unlock Surveys community and would love to see your continued participation. Regards, Unlock Surveys Team

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I don't know what happened to my account

I don’t know if I got shadow banned or…

not permitted to join

I have been waiting since December 20th

Waste of time trying to sign up to join…

Waste of time

Absolute scam company

About Unlock Surveys

About these reviews

More in Research & Development

PlayBit

Centiment

Box Insights

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Unlock Surveys reviews

I don't know what happened to my account

I don’t know if I got shadow banned or…

not permitted to join

I have been waiting since December 20th

Waste of time trying to sign up to join…

Waste of time

Absolute scam company