Universal YumsReviews of universalyums.com

The boxes are basically just snacks you can pick up in a gas station; granted, not most American gas stations. But it's not like you'll be blown away by some amazing local delicacy or anything.

I bought this as a gift for someone. They didn't include the card, which made for a very awkward situation and conversation. Customer service is slow to respond. If you want to just get the box it is one thing. But if you actually want to personalize and include a typed note. Apparently that is too difficult for this company.

I ordered a box and they told me it would be shipped the 15th of the next month. I noticed 2 weeks prior to it being shipped that the wrong email and address were on my account. I changed it immediately and when it shipped two weeks later, the emails still went to the wrong account and the box went to the wrong address! They obviously have some issues with their website, and they have yet to respond to my email asking them about why it went to the wrong place. Don't trust them, they're quick to take your money and ghost you right after

Terrible customer service!!! Ordered a box and paid for expedited shipping. Box was never sent on the day (9/4) it was meant to ship. And even on the day that none expedited shipping was meant to ship (9/14). They canceled my order without letting me know. This is a terrible company.

Horrrible Experience from start to finish.. This company was hyped on Flick Connections YT Channel.. Decided to buy for my Friends, Daughters BDay, came and went. No Universal Yums. No Support # , No Response to emails. Don't Use This Online Fraud. PayPal and the FTC have launched Investigations.

This is my THIRD email to Universal Yums. I ordered and PAID for a 6 month subscription on 9-2-2020 with a ship date of 9-4-2020. That was 10 days ago and nothing has been sent and they have not responded to any of my inquiries regarding this PAID for order. When you call their # it conveniently goes to voice mail, says the mail box is full and then hangs up. No one has responded to me but the took my money immediately! Customer service is horrendous! This company has no regard for their paying customers.

I’m a first time customer. We thought it would be fun for the kids to try different snacks from around the world since we can’t travel. Well our first box never arrived. Fed EX won’t help us and no one at Universal Yums will answer our countless emails about our package. Their number goes to voice mail and says it’s full!! What a joke! DO NOT order from them! I feel like we’ve been scammed and they will refuse to send out product but took our money!!!! Company has TERRIBLE customer service!!!

On my 3rd box and it seems there is nothing but weirdly flavored potato chips from every country. I am going to try to cancel and get a refund. The snacks are like 80% potato chips. Lay's sells weirdo chips so not worth it.