Universal Standard IncReviews of universalstandard.com

This company will send you 2-3 emails EVERY DAY. Whoever is in charge of their email campaign needs to relent on the unceasing ads. I am pretty discouraged from shopping here now, because unsubscribing seems to do nothing. I’m extremely annoyed.

I am honestly shocked to see some negative reviews of this brand. I realize that everyone is entitled to their own opinion. Me, personally, I’m thrilled to have found US. Sure, they are a little pricey, but you get what you pay for! Although I am of average size, I do appreciate that they offer size inclusive options for all! US often has great sales - that is the time to buy! I LOVE their “tee rex” t-shirts. Their jeans fit me great, and even their dresses have been amazing - and I am NOT a dress person. US dresses are the only ones that look good on me. Most importantly, the quality is amazing! Thank you, US, keep it going!

Awful dress fit like a tube sock. Of course, this dress was not eligible for return on their site. I donated it to charity several months ago. Today I got a snarky email in response to my review telling me they would be happy to "help me with my size" in the future. Size wasn't the problem with this dress, design was. It took them months to get back to me, then they were snarky about it. I worked in retail sales for over 20 years. I know what size I wear. It wasn't the size, it was the design and their failure to stand behind their products.

I’ve been in Europe the past 8months and have searched high and low in malls, thrift stores and online but this is the first time I’ve found clothes that feel like they were made for me. The quality of their items has been unmatched and for what you get the price point is also reasonable. They ship via DHL and I have far less customs issues than with CTT. Amazing brand that I plan to use for a long time to come. I only wish they would offer even more like for special occasions, swim wear and underwear other than that no notes!

Their site leads us to believe you can return or exchange. But they now say they will only give back a store gift card. There is no way to speak to them live and the Seattle store phone number listed is not in service.

i have ordered their surprise boxes in the past. i received a few things that were not for me but giftable to others. my recent 3 piece box is going directly to the salvation army - hideous gold sweater, puffy short ruffled skirt/shorts that is 4 sizes too big and a green drapery dress that i would never wear. also HUGE. been a customer for years and never had a sizing problem , an always got decent styles in the surprise box , not sure what has happened.

So very, very disappointed. Was excited and fooled by copy for a Surprise Box that said for $118 you could receive merch up to $1004. Ever the optimist, I ordered the box. It is summer and I live on Long Island, New York. Every item was appropriate for a winter funeral in Iceland. Black ill-fitting sweatshirt, black ill-fitting dress, black ill-fitting blazer. No returns or exchanges, which I knew, but decided to try anyway. When I called, they say these are customer favorites? Who are these customers? People in Siberia? Don't be a sucker like me, keep your money and don't order any Surprise/Mystery boxes from them or you will be very sorry you did.

I absolutely love Universal Standard! The clothes are high quality, fit really well, and are really well priced for the quality!! My size is constantly fluctuating and I can ALWAYS count on Universal Standard to have something beautiful in my size.