Unitrophy.comAt Unitrophy, we focus on Art & Technology with the desire to assist our customer in finding the Unique Personalized Gifts for their beloved ones. We provide personalized poster, canvas with a wide variety of custom-made choices, from hairstyles, clothes, skin colors, quotes, and many more.
Unitrophy.com (unitrophy.com) has 317 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Claim this listingClothing & Underwear · San Luis Obispo, California
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Clothing & Underwear · Laguna Beach, California
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Clothing & Underwear · Torrance, California
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Showing 53 reviews with 1 star · Clear filters
Karla M.
i ordered an adult size and what i got was smaller then my purse. what a joke and totaly useless.
Response from Unitrophy.comOct 5, 2021
Dear Karla Mckean, Thank you for bringing this to our attention. We’re sorry your experience didn’t match your expectations. We would like the opportunity to talk and investigate your feedback further. We invite you to contact [email protected] to discuss your experience in more detail. Again, thank you for your feedback! -Unitrophy's Team-
Anita E.
I ordered a custom hoodie for my son David and it has the name Tyler Wagner on it.
Response from Unitrophy.comSep 30, 2021
Dear Anita Eagle, Thank you for bringing this to our attention. We’re sorry your experience didn’t match your expectations. We would like the opportunity to talk and investigate your feedback further. We invite you to contact [email protected] to discuss your experience in more detail. Again, thank you for your feedback! -Unitrophy's Team-
Shanna C.
The bag was very small and nothing like pictured
Response from Unitrophy.comSep 20, 2021
Dear Shanna Craddock, Thank you for bringing this to our attention. We’re sorry your experience didn’t match your expectations. We would like the opportunity to talk and investigate your feedback further. We invite you to contact [email protected] to discuss your experience in more detail. Again, thank you for your feedback! -Unitrophy's Team-
Dennis T.
Unitrophy sends me a survey on a product that hasn't even arrived. I wouldn't order again from them because of no communication between Unitrophy and the Customer. Maybe when I finally get the product I might change my mind, well maybe!! Unitrophy, get your act together.
Response from Unitrophy.comSep 12, 2021
Hi Dennis Thomas, Amy here from Unitrophy, I am happy to support you! We absolutely understand your concern and please accept our sincerest apology for all inconvenience caused to you. We have checked with our shipping agency for more details and the good news is that your order is still in the shipping process as normal. You can track your shipment by using the link below: https://webtrack.dhlglobalmail.com/?trackingnumber=420846519361269903507378856319 As expected , it will be delivered to you in the next 7-14 business days from today ( depending on how strict the Customs in your Country is ). In case there are still some doubts about your order , please contact us. Thank you for your time!
Dawn P.
Nice quilt however shams did not match quilt i made several attempts to get it fixed the only response was they needed a picture which i sent 3 times heard nothing on the 4th email i was done reported to pay pal then they responded asking me to drop the case they had my shams in 3 days. Told them i would not drop the case until i have correct shams first i won the case and still no shams. I will NEVER order again from Unitrophy.
Response from Unitrophy.comSep 11, 2021
Thank for your email and for bringing this to our attention. My name is Amy, Unitrophy's customer service officer. Regarding order #1223, our fulfillment department has sent you the replace one with tracking #YT2123321272064419. You can check it here: https://www.yuntrack.com/track/detail?id=YT2123321272064419. Right now, the package has delivered to GREENWOOD,IN 46143,GREENWOOD,IN Thank you for your patience! Your cooperation will be highly appreciated. Customer Service Department - Unitrophy team -