Unitrophy.comReviews of unitrophy.com

Response from Unitrophy.comMar 24, 2022

Dear Frances Lozano, Thank you for bringing this to our attention. We’re sorry your experience didn’t match your expectations. We would like the opportunity to talk and investigate your feedback further. We have contacted you via our email [email protected] to discuss your experience in more detail. Hope you can check your mailbox and we will give you the best support in this case. Again, thank you for your feedback! -Unitrophy's Team-

Response from Unitrophy.comFeb 7, 2022

Dear Jodi Hinz, Thank you for bringing this to our attention. We’re sorry your experience didn’t match your expectations. We would like the opportunity to talk and investigate your feedback further. We have contacted you via our email [email protected] to discuss your experience in more detail. Hope you can check your mailbox and we will give you the best support in this case. Again, thank you for your feedback! -Unitrophy's Team-

Response from Unitrophy.comFeb 7, 2022

Dear Patricia Jewell, Thank you for bringing this to our attention. We’re sorry your experience didn’t match your expectations. Kindly inform you that you ordered an Premium Zip Hoodie in size S on November 25, 2021. We contacted you via our email [email protected] to investigate your case, however, you haven't gotten back to us. Hence, we hope you could get back to us so we will give you better support as soon as possible. We appreciate your understanding and patience with us in this matter. Again, thank you for your feedback and have a great day! -Unitrophy's Team-

Response from Unitrophy.comJan 18, 2022

Dear Lynda Plourde, Thank you for bringing this to our attention. We are so sorry that our product did not meet your expectation. However, we have checked again with our Production Department and kindly inform you that we did send you the right merchandise with the name personalization on the sleeve as our mockup at https://unitrophy.com/products/deer-hunting-name-personalized-all-over-print-combo-dbq1022a02dp?variant=42042521747687. We appreciate you taking the time to send us feedback. Your comment will contribute to our improvement in our product and service to serve the customer better in the future. Again, thank you for your feedback and have a great day! -Unitrophy's Team-

Response from Unitrophy.comDec 16, 2021

Hi Jennifer Campbell, Thank you for your feedback! We are so sorry for all inconvenience, in this case, might cause to you. And kindly inform you that your refund has been processed already. Due to the overseas transaction, it might take a longer time than normal so that hope you will be patient to wait for your refund. Thank you for being patient with us and be assured that we value you as one of our top customers. Again, thanks for your feedback and have a good day!

Response from Unitrophy.comNov 9, 2021

Dear Francine Provencal, Thank you for bringing this to our attention. We’re sorry your experience didn’t match your expectations. We would like the opportunity to talk and investigate your feedback further. We have contacted you via our email [email protected] to discuss your experience in more detail. Hope you can check your mailbox and we will give you the best support in this case. Again, thank you for your feedback! -Unitrophy's Team-

Response from Unitrophy.comOct 13, 2021

Dear Axes Leon Lebron, Thank you for bringing this to our attention. We’re sorry your experience didn’t match your expectations. We would like the opportunity to talk and investigate your feedback further. We invite you to contact [email protected] to discuss your experience in more detail. Again, thank you for your feedback! -Unitrophy's Team-

Response from Unitrophy.comOct 8, 2021

Dear Lyn Johnson, Thank you for bringing this to our attention. We’re sorry your experience didn’t match your expectations. Regarding our conversation in the email, it is shown clearly that your order has only 2 quilts, which the pillow cases are not included as the package you received. Hope you and our customers would check carefully the description before purchase to avoid unexpected mistake. Hence, we truly hope your understanding in this matter. We are here 24/7 and always happy to support if you have any question about our products or services. Again, thank you for your feedback! -Unitrophy's Team-