Unitrophy.com Reviews | Read Customer Reviews of unitrophy.com

Unitrophy.com Reviews | Read Customer Reviews of unitrophy.com

Unitrophy.com reviews

Showing 53 reviews with 1 star · Clear filters

Jeremy B.
Sep 11, 2023
Horrible fu king service
Horrible fu king service
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Thomas D.
Sep 4, 2023
Where is 2nd order??
I had two orders! First one for Breen #42 came in a timely fashion! Second one for Duff #3 HAS NEVER ARRIVED!
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Brenda
Jul 31, 2023
Still waiting
Still waiting
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Tracy S.
Jul 10, 2023
Not proper shipping hat is all bent up
Not proper shipping hat is all bent up
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Maciej S.
Jun 7, 2023
I didn't get my order...
I didn't get my order...
Response from Unitrophy.comJun 8, 2023
Hi Maciej, Thank you for your feedback! We are so sorry for all the inconvenience might cause in this case! I have checked our system and found that your package was is being returned to sender because the recipient refused acceptance of the shipment. We noticed your issue and we have sent you an email to give you further support in this case via [email protected]. Please check your mailbox and response to us. Then we could assist you better in this matter. We hope that you have a better experience when shopping with us. Thank you for your time and we look forward to hearing from you soon. Have a great day! -Unitrophy's Support Team-
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Simon C.
Jun 2, 2023
Still not received
Still not received
Response from Unitrophy.comJun 2, 2023
Hi Simon Chandler Thank you for your feedback! We are so sorry for all the inconvenience might cause in this case! I have checked our system and found that your package was delivered on May 25, 2023 as normal. We noticed your issue and we have sent you an email to give you further support in this case via [email protected]. Please check your mailbox and response to us. Then we could assist you better in this matter. We hope that you have a better experience when shopping with us. Thank you for your time and we look forward to hearing from you soon. Have a great day! -Unitrophy's Support Team-
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Jesse
Apr 15, 2023
First of all you sent me the wrong hat…
First of all you sent me the wrong hat I ordered a blue and black it was brown second it took longer than expected but besides that I am happy with my cap
Response from Unitrophy.comApr 20, 2023
Dear Jesse Tapia, Thank you for your feedback! We are so sorry that our product didn't meet your expectations. We would love to have a chance to serve you better in this case. We have sent an email support to you via [email protected] and please check it for further assistance. We ensure that we will find out the best solution to meet your satisfaction. Thank you for your understanding and we look forward to hearing from you soon via email! - Unitrophy Team -
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Shelly W.
Feb 14, 2023
I placed my order on Jan 21st
I placed my order on Jan 21st , I still gave no idea when I will receive my order and it is now February 14th. Which was suppose be a Valentine’s gift. Way to long delivery time. If I was told it would take more than 3 weeks I wouldn't have ordered this
Response from Unitrophy.comFeb 15, 2023
Hi Shelly Wood, Thank you for your feedback! We are so sorry for all the inconvenience might cause in this case! Currently, due to the high demand and the bad weather near by our warehouse, our shipping carrier is overloaded which leads to the unavoidable delay in shipping, so it takes a longer time to arrive for your order. Hence, we hope you understand and rest assured we are working our best on each order. We appreciate your patience in this matter! And kindly inform you that your order is still in the shipping process as normal. Meanwhile, we will contact our shipping carrier to push your package to arrive as soon as possible for you. We sent you the update and the estimated delivery time of the order to your email, please check it for further shipping information. If you have any questions or concerns, kindly let us know at [email protected]. Have a great day! -Unitrophy Team-
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