United States Auto Shipping IncReviews of unitedstatesautoshipping.com

I had many concerns at first, but Shaun addressed every single one of them with clarity and professionalism. He explained the industry clearly and helped set proper expectations. His updates were always on time, and he followed up even after the vehicle was delivered. The entire process went exactly as he said it would. Shaun truly goes above and beyond.

They took my deposit and didn't answer my calls

My son and I dealt with a person named Roger. He made sure my son's truck got to California safe and sound, with no issues. I recommend you give them a try if you need to ship your vehicle.

Once I was in touch with the driver everything went just as he laid out.

Tim is a very kind-hearted person who always kept me updated and helped me with everything throughout the process. If I could give 10 stars, I definitely would. I highly recommend choosing Tim for transport services if you’re working with this company

I contacted Chris from United State Auto Shipping to ship my vehicle from CA to TX. He gave me a quote of $600, and I signed the contract. Contract #30476932-UN. I paid a $150 deposit, with the remaining $450 due at delivery. Everything seemed fine until the actual pickup date approached — then the entire experience turned into a nightmare. My car was supposed to be picked up on December 24th as per the contract. On December 23rd, I still had no driver confirmation, so I started calling Chris and the company number (646‑971‑8393) multiple times. No one answered. Every call went straight to voicemail. I even emailed the company and CC’d unitedstatesautoshippingatgmail.com, and emailed Chris directly — no response at all. I kept trying because I was worried about my pickup, but they ignored every call, every voicemail, and every email. Then on December 24th, the day of pickup, they suddenly increased the price to more than double and still driver not confirmed. I declined because this was not the agreed amount. I even told Chris I was willing to pay $900 at delivery** just to get my car shipped, but he demanded $1300 and only responded through text — never by phone. When I asked for a refund of my $150 deposit since they failed to provide the service, Chris refused. He hid behind the contract and told me to “go legally” because they are “not refunding anything.” So when it benefits them, the contract is valid — but when they break the contract by not providing service and doubling the price, suddenly nothing matters. This company: - Does not honor their contract - Ignores calls, emails, and messages - Raises prices at the last minute - Provides zero communication - Refuses refunds even when no service is provided - Tells customers to “go legally” instead of resolving issues This company is completely unprofessional and feels like a scam operation. Stay far away from this company, especially Chris. They are dishonest, unreliable, and disrespectful to customers. I will be filing complaints with FMCSA and BBB so others don’t go through the same experience and file a Dispute with my bank for not providing service and request company owner to fire this type of employee especially Chris. Here is the Chris Phone# ‪(646) 481-3932 and email: chrismilleratunitedstatesautoshipping.com Stay away from Chris and this Company.

I would leave zero stars but that’s not allowed. Classic bait and switch tactic. Quoted a price and then they tried to change it after driver negotiations. The initial driver canceled because he got a better offer and tried to fleece money from me directly so I contacted this company about it. The driver was scheduled to arrive at 6 pm and contacted me 2 hours prior asking for money. When I canceled with the company feeling like I was being swindled they would not reimburse my deposit. Total BS. Yes they state it in the “contract” but fail to mention it while talking with them. Don’t do business with them. You will be sorely disappointed

Great service