unitedpassport.comReviews of unitedpassport.com

Also had similar issue. Went to fill out a passport application for our child, website appeared to be authentic government site at first. Application process gave indication that everything would be completed online and processed through the site. Paid fees of $183, assuming this as normal cost to get a passport. Turned out, they just printed out the document, sent me the instructions to set up an appointment and pay the passport fee elsewhere! Basically, they had me pay $183 to print out a document and ship it to me for me to do all the extra work and the fee didn't cover ANY of the actual application fees. Even when requesting a cancelation and refund, I only am getting $72 back, not even half of it back and I still haven't received. When I requested my data be destroyed, they simply responded saying that they cant access the data unless they choose to access it intentionally. So they didn't even follow through with that! This "company" can claim to be legal in whatever ridiculous way they can choose, but at the end of the day they are an outright scam. And they know it! You'll notice how every response they give is never unique or empathetic, but instead its a repeated mechanical response with no care in the world. If they actually wanted to give warning to their "customers" they'd put up banner warnings and pop-ups at the beginning of the pages in an easily to read format that cannot be missed or overlooked.

Total Scam. Go to travel.state.gov to renew your passport. This company provides only the forms that you can get yourself....for $183!!!! If you've been taken by them, go and call your bank. They don't even take credit cards only debit cards (red flag) so have the charges reversed. ALSO - REPORT THEM TO GOOGLE. Use the three dots next to the ad to file a report.

I searched online for the official U.S. passport application website and clicked on a result that led me to unitedpassport.com. The site is designed and positioned in a way that makes it appear like the official government passport service. After completing the forms, I later realized that this is not the official U.S. Department of State site, but rather a third-party company that charges fees to process passport application forms that are freely available on the government website (travel.state.gov). The presentation of the site and the way it appears in search results can easily mislead consumers who are simply trying to access the official passport application. When I requested cancellation after realizing the situation, the company attempted to impose transaction or cancellation fees instead of immediately resolving the issue. Consumers should be aware that this is not the official U.S. passport website, and the forms they charge you for can be obtained for free directly from the government. If you are trying to apply for a passport, go directly to the official U.S. State Department website: travel.state.gov.

Scam, mis-leading, processes payment prior to completing application and no refund options available even when the passport application was incomplete. Unable to contact company and email requesting refund demands authorization for a $24.95 fee. DO NOT USE.

Avoid at all costs! I realized after I filled out two applications that this was not a government site and was about to dispute the charges. Like others, it was the first website that popped up, and I filled out the information and paid. Please slow down and pay attention. If it's not .edu, .gov, question it.

I don't understand how what they do is legal. This was the first result on my Google search for renewing my passport

I fell so this and didn’t realize it until I got an email saying my forms were on the way…. Yea so the forms came… no passport. You basically pay THEM to fill out forms you can filll out for FREE online. I don’t understand how they’re getting away with this. I reached out to them before they shipped out my package for a refund and they waited an entire day to answer me so they could ship out the free forms you could do YOURSELF. And all the reviews that are 4/5star are clearly fake accounts. Do not fall for this. I am making a tik tok.

Yep, I got scammed by them too. Really thought I was on the US site. They do send you the form, but it's the same for you would get on the actual site. They can print a picture that you take with your phone. Other than that, you still have to take all of the steps you normally would. If this cost $30, that might be worth it.