United Nation Van LinesReviews of unitednationvanlines.com

Of all the movers that I have used in my 52 years, I can categorically state that not one has managed to do as great a job as United Nation Van Lines. You would think that that is their best feature but no. It is actually how they manage to keep their prices not high despite doing such a great job. I asked 4 other moving companies in my area for a quote and they were all higher than what I was offered from United Nation Van Lines. When I looked at the reviews for those companies, some were average while one of them was just terrible. By contrast, United Nation Van Lines’s reviews have been consistently good over years. That’s how you tell real quality from the posers. I’d hire again.

Of all the moving companies that I could have hired, I chose United Nation Van Lines once again because of the reliability factor. That makes this the third time that I have entrusted my house and everything inside to the same people. Their performance is always consistent – there is no confusion about what needs to be paid, who is responsible for what during packing, transportation or unloading. It all falls together like clockwork. I am very impressed. Their office people are also very professional. I always got the answers to my questions promptly and without any confusing jargon. Overall, a very pleasant experience and I would hire them again. We were moving a 4-bedroom house from Virginia to Maryland.

I would not have written this review if not for the coordination manager who we spoke to several times. She was able to arrange and rearrange the dates and times on numerous occasions to accommodate some changes that we had been forced into because my husband lost his job during the pandemic. Not much building back better going on! Anyway, with her help, everything fell into place and we were able to keep from being homeless for a few nights. Not to take away from the excellent work of the moving team, though! Definite future rehire.

This is my second hire of United Nation Van Lines for a home move and they have left me pleased with my choice once again. It’s pretty clear from the way that the movers behave with customers and how well they perform their job that the company chooses its employees wisely, and probably also trains them. I am quite surprised that they do not price themselves higher – some of their competitors that I have hired before charge more but cannot match this level of quality. I already plan to hire them for a third time in the near future and have also recommended them to friends who will be moving soon.

Buyer Beware!! This company will rip you off. Just try calling their so-called Customer Service. They NEVER call back. When I finally got through to them, they lied to me TWICE! I've since found out that they have kept other people's possessions until they extort more money from you. I would bet that most of those favorable reviews are padding created by the company itself. Do yourself a favor and find a reputable firm, not one that tries to play off the name 'United Van Lines' but is a sham.

Not one of your ordinary, run of the mill moving companies. They were really easy to work with – listened to our instructions on moving fragile items and big electronic devices, came on time and finished within the time they had said they would. We managed to get our move to California from Texas done ahead of schedule because they did such a fine job. I would hire them again, no questions asked. We were moving a 3-bedroom house from Fort Worth, TX to Lompoc, CA.

Don't be bamboozled. These guys are a joke. I am convinced that the reviews you are seeing online are all done internally and are fake. They have maybe a total of 3/4 workers that take calls and book deals. Richie, Lisa, and one more warehouse manager. The process: They hire crews for each part of your job. Packing, loading, unloading, delivery, and finally unloading your stuff. The ONLY part they will take responsibility for is... Nothing. It's actually brilliant. Why? Because they have built a system where they can point to any other 3rd party and say it's their fault. Therefore, you are stuck holding the short end of the stick WHEN (not if!) anything happens. You are forced to take it up with the 3rd party responsible. And let me tell you... that's nearly impossible as you don't know who they are or what company they have (if any). It took our stuff almost a 30 days post pick-up to make it to our house. It should have been sooner, but one of the 3rd party drivers picked up the WRONG stuff and brought it to our house. When I called United Nation they said it was not their issue and that it was the driver's fault. Well, I couldn't take it up with this particular driver as he had someone else's stuff and he just left to deliver it to the correct location. SO... we waited an additional 10 days to get our correct stuff. I was told by United Nation that I would receive a call to make things right at the very end of my move... I have YET to receive a call and it has now been 14 days since our stuff was dropped off. We were ultimately charged $4K more than what we were quoted. My calls were screened by United Nation and I never ONCE received a call back from them even though I was told numerous times that I would receive a call back. The only way you will get anything done and get any information is IF YOU continually call and IF they decide to answer your call(s). When I called to ask about the manager or owner... I was told he was too busy. Ultimately, a terrible experience. Again, they have built a system where it will NEVER be their fault and it will leave you with short end of the stick. Do not use them. You will regret it. Don't be tempted to use them because of the "low" price they quote you. It will NOT end that way. Proceed with caution.

Oh my God. What did I do by letting them take everything I own. They have all my life paper work in boxes. I keep all paper work. I'm 70 years old and I need my medical records. They are not delivering peoples things. What am I going to do??? Please someone help us. They have my things 15 days, I cannot get answers. I paid it all up front $15K. What am I supposed to do??? I'm sleeping on floor with 3 cats in empty house. I believe my things were stolen. Reported to BBB, FTC, Attorney General, Consumer Affairs, DOT. I'm not the only one here READ ALL THE OTHER PEOPLE IN TROUBLE ALSO. This is still going on. People besides me have their things hostage. The Russian owners have all of our things. Everyone needs to file lawsuits now before it's too late. My entire life belongings are with these people. I have nothing. You need to come across with all of our things. You will pay for this someday. How could you be so cruel and heartless.