DO NOT USE THIS MOVING COMPANY! They are great on sign up and the orginal movers, but once they have your things, BEWARE. Bottom line? They lied, they were unprofessional, they broke $30,000 worth of my furniture and still haven't gotten my $500 refund. Do the math. They are crooks. All my boxes were new, but they looked like they had been left outside. They hire local movers. They don't own their own trucks. All of my major furniture and appliances were destroyed or damaged. My king mattress was strapped to the back of the moving truck. It was soaked and black. It's been 15 months, waiting on my pitiful claim refund. Make sure you keep your homeowners insurance for claims. They delivered a partial load and we waited 3 weeks for the rest. There is nothing positive I can say about them. $30,00 down the drain..
SC
SUSAN C.
NEVER use this company
NEVER use this company! They are vial, liars, thieves and scammers! They overcharge, leave your belongings behind, break most of what they do take and steal the rest! Amanda is the biggest liar on the face of this planet. They will not show up when they say they will. Absolutely the worst humans on the plant, the absolute worst company around, Thieves, and liars! Your items will be missing and broke and you can expect to be charged significantly more when they arrive than what was quoted. DO NOT TRUST UNITED NATION VAN LINES WITH ANYTHING!
GL
Gwen L.
The move by this company was the move…
The move by this company was the move from hell. They lied on their estimate, jacked the price up on moving day, then delivered late with thousands of dollars of smashed and scratched items. They also stole two expensive camping items including a Yeti cooler. When I put in a claim, their check bounced.
MS
Mark S.
Worst service EVER
Poor service, low balled the price until we were ready to unload and demanded $3,000 more. Broke to many thing a to name. We’re in a hurry to unload and did not care how they broke things. WORSE EXPERIENCE OF OUR LIFE. They had us as a hostage.
LS
LAWRENCE S.
not on your life…
I have moved multible times and United Nation Vanlines is by far the most unprofessional and incompetent company I have ever dealt with.When my stuff was delivered which took 3 weeks,there were 5 different people unloading a 53 foot trailer & they wouldnt slow down so I could check everything and because of that I didnt know till latter that 3 boxes were missing. They made no attempt to recover my boxes and only want to pay $ 179.40 for damaging 3 pieces of furniture beyond repair 1 of which is an antique. If they were the only movers I still would not use them !!!!!!!!!!
KS
Kathleen S.
The Worst Experience We Have Ever Had
If there were a way to leave a negative value of stars for this recommendation, I would. Without hesitation, I can say that working with United Nation Van Lines was the worst, most painful experience my family has ever had. Our move ended up costing more than double our original quote. The day of our move, when we had no other options, the moving team told us we would have to pay thousands more than we were planning on. The worst part of the experience was the fact that one of the movers used the one bathroom in our home that we literally had taped off as our "safe space" with valuables and destroyed the space to the point that we had to have the commode repaired extensively (which we ended up paying for) and almost everything in the space was a complete loss--tech equipment, camera equipment, clothing, shoes, and other meaningful possessions. Additionally, we had to have our entire home professionally sanitized to ensure that all of the human waste the moving team tracked throughout our house was mitigated before our buyers moved into the home. The movers were discourteous, surly, and disrespectful. They smoked just outside our door which allowed smoke to filter into the house and left an incredible amount of trash on the property when they left. Finally, once we received our belongings (which were delivered late by several days), we were missing countless boxes and received many boxes that belonged to other customers. We did our best to return those to the rightful owners but got no communication about all that we had lost. Box after box of our things were smashed to smithereens, including several boxes of heirloom stoneware that we were assured would arrive in one piece. To this day, we have no idea of all the things we are missing. Please, please, please do not use this mover. You will be grateful in the long run to avoid the negative--and truly painful, stressful, and unnecessary--experience we did. It is interesting that the customer service on the front end when payment was due was amazing, yet we never received a single call back when we asked for support in dealing with any of these issues. Could not have been a worse experience!
SM
Sula M.
Never
Never! Never use this company! Criminals that steal your valuables.
SB
Shyamali B.
Worst experience ever
Worst experience ever. They gave me an estimate of $9000 and then when the driver came he said that your items are more and doubled the price to $22000. Clearly they were taking advantage. I had sent the driver all the pic of each and every room. Driver said I have no contact with sales person. They had no internal communication among themself. Customer service was extremely rude . Luckily got a last min movers who gave me estimate of $10000. They are fraud. Pl be careful.