United Nation Van LinesReviews of unitednationvanlines.com

United Nation Van Lines helped me out of a real fix by allowing me to do a ‘piggyback’ move. That’s when they allow you to move together with a truck that’s going to the same destination you want to (Georgia to New Jersey in my case). That saved me a lot of money, and I spent a small fraction of what others paid for the same move. Even though they had given me that discount, the service was premium. I got the same speed, punctuality, courtesy and care that all the other reviews are raving about. I would hire them again even if I have to pay full price.

I would like to suggest to every reader of these reviews that United Nation Van Lines is the right choice for them. I have hired them for the third time now and can say with confidence that they do what they promise quickly and efficiently. They also do it at a good price. I am comparing them to the three other movers that I have hired over the past few years, including two that are huge national moving company franchises. What United Nation Van Lines did was match all their good points but forge its own way where it really matters for customers by pricing itself lower than their rates. They give me the best value and I am sure I will make it a fourth hire soon.

United Nation Van Lines should be your choice of movers if you are looking for the best balance of cost and quality. I found that to be the case when they moved my family and me to North Carolina from Ohio. The move was simply flawless – we paid to get our things moved and that was accomplished with zero issues. We received all our boxes in perfect order. The whole experience was made better by the fact that their sales team was so professional. They helped us understand the complicated process and how the charges were calculated. Considering the level of service I got, I would happily pay a little bit more. Well worth a try if you are looking for good value.

1. Company did not comply with contract. Contract included clause that the cost would be based upon the actual volume of goods. The estimate and payment were based upon a full van load of 4200, cf. The actual volume was 3800 cf and the company has refused to refund the difference of $2,700. 2. The original “over-estimate” by the salesperson was 3000 cf; however, a “QA” rep estimated 4200 cf after viewing relator.com photos. 3. QA rep stated that if not paid for full load prior to move, some items would be left behind or increased prices for volume and packing materials – coercion to increase price. An additional cost of $6,000 was required for a total of almost $22,000. The driver would not start to unload until the full amount was pre-paid. 4. We paid for “full pack” services, which was to include emptying of all drawers and special wrapping of delicate items. This was not performed for any of the dressers, desk, or re-assembling of beds and a large bookcase. The cost per the contract was based upon the full volume and a refund has not been provided for the reduced volume and for the failure to provide the service. The amount of the requested refund was $1,890; however, no response has been received. 5. Driver and rig were not licensed to transport household goods per info from USDOT (General Freight only). The driver stated day laborers (not employees as promised) were hired to “expedite unloading in order to leave for California on another trip to haul produce. 6. A Fictitious Names filing was submitted to the Ohio Secretary of State (07/12/2021) which was seven months after the move. Agent/Registrant - “Moving Nation Deliveries LLC”. 7. A pending insurance cancellation was noted on a USDOT Federal Motor Carrier Safety Administration document. 8. Company did not provide a Bill of Ladings. We were allowed to photograph the first page only and the packer stated he would send a written copy; however, none has been received. 9. All movers were assured, more than once, to be company employees, but local laborers were hired to pack and load and only local laborers to unload. The only company employee was the lead packer. The driver was a wildcatter. 10. We were informed that a company truck would be utilized for the move – van and tractor were from wildcatter. 11. None of the dish pack boxes were provided with packing inserts, which resulted in numerous broken items. Heavy items were placed on top of delicate items resulting in damage even without minimal damage to cartons. 12. Special packing for expensive and antique items was requested and acknowledged by the estimator and the lead packer; however, this was not done for a number of special items and damage was incurred to those items, such as a crystal chandelier and antique clock. 13. None of the boxes were numbered and most boxes were not marked – lead packer had to borrow marker for the few boxes that were identified. The contract included a clause that the cost would be based upon the actual volume of goods. The estimate and payment were based upon a full van load of 4200, cf. The actual volume was 3800 cf and the company has refused to refund the difference of $2,700 based upon their unit pricing. The original “over-estimate” by the salesperson was 3000 cf; however, a “QA” rep estimated 4200 cf after viewing realtor.com photos. The QA rep stated that if we did not pay for a full load prior to the move, some items would be left behind or we would be charged increased prices for volume and packing materials – coercion to increase price. An additional cost of $6,000 was required for a total of almost $22,000. We also paid for “full pack” services, which was to include emptying of all drawers, disassembly and re-assembly of large items, and special wrapping of delicate items. This was not performed for any of the dressers, desk, or re-assembling of beds and a large bookcase. Excessive damage was incurred due to minimal use of packing or the absence of packing for a crystal chandelier. A refund has not been provided for the failure to provide the service. The amount of the requested refund was $1,890 based upon their unit pricing; however, no response has been received. Other issues include the following. The driver and rig were not licensed to transport household goods per info from USDOT (General Freight only). The driver stated day laborers (not employees as promised) were hired to “expedite unloading in order to leave for California on another trip to haul produce”. The company submitted a Fictitious Names filing to the Ohio Secretary of State (07/12/2021) which was seven months after the move. Agent/Registrant - “Moving Nation Deliveries LLC”. A pending insurance cancellation was noted on a USDOT Federal Motor Carrier Safety Administration document. We have a copy.

My sincere gratitude and a huge thank you from us all to the entire team at United Nation Van Lines. You were all completely awesome and we hope that you have a great 2022! To all prospective movers, please give these guys a chance for your next move. They moved us from Durham, NC to New York (3 bedroom house) faster and in a very safe and organized way. Meanwhile, the entire staff from the office team to the moving crew was always very polite and friendly in all their conversations with us. The most important thing is price for us and United Nation Van Lines did not disappoint in that regard – very reasonable rates in my opinion! I wholeheartedly recommend this excellent company.

I have been using professional movers for many years all over the country and United Nation Van Lines is definitely among the cream of the crop there. The last time I used them was a few years ago and just had to call them up again when I recalled how pleased I had been with their performance the last time round. No surprises, then, that this was just as good. Their prices have risen, which has to be expected in the middle of this crazy inflation but they are on par with other good movers that service the same areas. My favorite part about this company is how clear they are with their charges. I will keep them in mind for my next move.

A huge thank you to the entire team at United Nation Van Lines – you guys made a stressful move for us so much more bearable than we had ever imagined it could be! A big shout out to the sales manager who kept up with our litany of questions without ever being rude or curt. Another huge kudos to their pricing system that is low enough for us to afford while still giving us impeccable service in every way. The best part is the moving crew that moved us out of our 4 bedroom apartment and into our 3 bedroom house in California so smoothly – you guys were awesome! Love you all and wish you all the very best!

I rate United Nation Van Lines 5stars. They made such short work of packing and loading my 2 bedroom house in Huntsville, AL that I was almost speechless. Even though they were so fast, they were never careless. I feel that they took a lot of care but they just had the technique from experience of how to get things moved quickly without damaging anything. The proof is in the pudding and now that I have unpacked everything in my Texas home, I can say that for sure. This was my first experience with United Nation Van Lines but I can see myself using them again in the future.