United Global Van LinesReviews of unitedglobalvanlines.com

They made unpacking easier by placing furniture in the right rooms. That saved me from rearranging heavy pieces later on my own.

DON’T USE that company. They only great in collecting money. It’s a broker company. They great until you sign and pay, after that there is no communication with your representative. Movers arrived for us with 2 days delay at midnight. The guy in charge-under influence of drugs. We paid for „white gloves” service. They only had mid size boxes. Not even a tape. Things already broken on my stairs because they couldn’t tape the boxes. The rest packed in MY trash bags. Art, furniture thrown just like that on the truck. The leader of the group refused the work half way through the night and has gotten aggressive with us ( the broker company refused to pay him) When we contacted one of the CEO’s of the company he was completely drunk. After trying to recorded the conversation he stopped responding to our calls. Please safe yourself the stress. We received our things but art and furniture an lots of other things were damaged.

I recently saw how badly this company handled a move. They started with a low estimate, but the cost went up dramatically after the fact. Terms of the move even changed again after arriving at the new location, and despite listing belongings being moved, they stated it wasn’t disclosed to them what the move entailed in terms of personal belongings. They don’t handle the moves themselves, but instead pass the work to another company for a fraction of the fee. Communication was poor the entire time, and their customer service was dismissive—often hanging up or refusing to let concerns be heard. Overall, the experience showed a pattern of dishonesty and disorganization. I would strongly recommend avoiding this company.

Worst experience ever. Do not use them. They luer you in with a low price then once your items are on the truck they ask for 2x estimate. How can they blow an estimate so bad. Joe Zeller / Jerri Smith / David and Jason from accounting are all bad people. Do not use this company. They contract out your move to lowest bidder.

DO NOT HIRE THIS COMPANY. They damaged most of my furniture and do not stand behind their work. Showed up late, increased the price by 60%, items missing. AGAIN. DO NOT HIRE THIS COMPANY UNLESS YOU DON'T CARE ABOUT YOUR PERSONAL BELONGINGS

I would rate them a zero if I could. Very unprofessional. They almost doubled the price day of so I didn’t have time to change movers. I didn’t use more space like they were trying to say I did. I asked one of the movers who had not communicated with the team that did the pick up and told me I had used extra space and he told me I used 600 cubic feet give or take 100 cubic feet. Whereas the pickup team told me I used 1100 which is why the price was doubled. They also didn’t adequately box the stuff they said they would. The items were not completely covered. Some of my stuff was broken upon arrival. The guy who performed the drop off refused to help me get my couch up to my apartment because it didn’t fit in the elevator. He straight up left without the job being done. They make you pay with Zelle so that you cannot dispute the charges. They WILL scam you. I tried to contact customer service multiple times to speak to a manager. She said she would call me back the next day after reviewing some stuff and never did. When I continued trying to follow up with customer service I was hung up on and talked to like I was a dumb child. They are so unprofessional. You will have the worst possible and most stressful experience if you use them. DO NOT RECOMMEND!!!

moving from Dallas to Arizona. Changes in price on the day of the pickup, we paid for more charges when we received the furniture. The 75" Sony TV was broken, trying to contact the company by email and phone, but no one contacted me back.

Company quoted my wife and I $2300 for a move. We recieved this verbally and in writing. We discussed how many items we had and were assured that it fell within the 300 cubic feet and they they would NOT be subcontracting the movers. Well, that was a bold faced lie. We were informed that after we made our nonrefundable $800 deposit that they were actually going to charge us $4200 because the items were at 600 cu ft. We spoke to David and havent been able to get in touch with him by phone or text in days. They don't care. They got a free $800 payment. Bait and switch. Stay far away from these scam artists