United Financial FreedomReviews of unitedfinancialfreedom.com

Response from United Financial FreedomAug 11, 2026

We’re sorry to hear that your experience with the Money Max Account has been frustrating. Our training videos are intended to be an additional resource, not a replacement for personalized support. Our Support Team is available to work directly with clients who need assistance with the program. Regarding a recommendation to transfer funds that do not appear to be available in checking, the program’s recommendations are based on the information, balances, income, expenses, and timing entered into the account. If a recommendation does not make sense based on your actual available funds, we would want to review the account setup and upcoming transactions with you to determine what is causing it. We understand that this is a significant investment, and we want clients to be able to use the program as intended. We encourage you to contact our Support Team so we can review your account with you directly and address the specific concerns you’re experiencing.

Response from United Financial FreedomApr 21, 2026

We’re sorry to hear that this has been your experience. The program is designed to be much more than a basic calculator, it provides a structured strategy, removal of guess work, and ongoing support to help clients. That said, we understand that without proper setup and use, it may not deliver the results you were expecting. We also see that you already have a training scheduled for the 23rd. This will be a great opportunity for our team to review your setup in detail, address your concerns, and help ensure you’re getting the full value from the program. We’re committed to helping you succeed with it and encourage you to attend that session so we can work through this together.

Response from United Financial FreedomMar 23, 2026

The program is designed to go beyond a calculator when used as intended. While we understand it may not have been the right fit, our team is always available to help you get the most out of it. We did offer additional assistance recently, and that support remains available, please feel free to reach out if you’d like help moving forward.

Response from United Financial FreedomMar 23, 2026

The program can be used alongside HELOCs and PLOCs when properly structured. It sounds like there may be some setup or usage details that need to be reviewed, and our team would be happy to walk through that with you to ensure you’re getting the full benefit. Please don’t hesitate to reach out.

Response from United Financial FreedomMar 16, 2026

We're sorry to hear that the program has been frustrating for you, and we appreciate you bringing these concerns to our attention. The Money Max Account is designed to help clients reduce interest and accelerate debt payoff, but it can take some time to fully understand how the system. That said, the issues you mentioned regarding calculations, transfers, and scheduling support appointments are things we would absolutely like the opportunity to review. Our goal is always to ensure clients feel confident using the program and receive the support they were promised. If there were missed follow-ups or confusion about how the system is functioning, we would like to look into that and help clarify or resolve those concerns. Please reach out to our Support Team at Phone: 877-576-5563 or Email: [email protected] so we can review your account and make sure you are getting the assistance you need. We genuinely want every client to have a positive experience with the program. Thank you again for your feedback.

Response from United Financial FreedomSep 17, 2025

It's unfortunate that you are giving us a one-star review. Your coach has spent 9 hours training you on the Money Max Account. Our typical client has one 90-minute training session and sometimes a 30-minute follow-up training to make sure they understand the product and are actively using it. Sometimes we will do an additional 30 minutes if the client has more questions, but we have never done 9 hours of training and received such a bad review. When reviewing the notes and recordings of each training session and a customer support call, you would often cut off the coach when they were trying to answer your questions. The coach tried to explain the concepts of using the program with multiple accounts, but you did not comprehend what she was trying to tell you. As for the videos, these are the Zoom meeting recordings that we share with you, allowing you to watch and reinforce the material taught in the training sessions. If you would like to continue training with another coach, please call customer support, and it will be arranged.

Response from United Financial FreedomMay 19, 2025

We do not have a 90-day refund policy. The refund policy was clearly stated on the User Agreement when the program was purchased and on the Welcome letter you received in email. The 90 days you refer to were personalized coaching from the independent agent who sold you the program. It’s an offer they give their clients to get them on the fast track to paying off debt. Our program works with any income within any duration. It does not matter if you are W2, 1099, or commission-based. I do not know what you are referring to regarding a unique financing option to help get your house done. We are a software company. Our only financing is to purchase the program. We do not offer financial advice or any other type of financing. As for the program price, you decided to purchase it. Our independent agents only sell to people who benefit from the program. Based on the provided information, your financial analysis before purchasing the program showed your projected savings and when you would be out of debt. I assume the results of the analysis are why you purchased the program. Our customer support is available to help you when you are ready. The program works. Please take advantage of this opportunity to become debt-free.

Response from United Financial FreedomMay 1, 2025

Hello Jennifer. You purchased the debt elimination program on February 15, 2025. You signed a user agreement that stated the refund policy. It was also communicated in the purchase receipt and welcome email. The first part of your coaching to learn how to use the program was set for February 24, and the second was completed on March 4th. On March 12, a follow-up appointment with the same coach was scheduled to see how you were doing. During that session, the coach realized you did not execute any actions, not just the suggested ones. Your program was also showing negative because your business checking account was set to ignore, even though this is where you pay your expenses from. You were frustrated because you were told by your sales agent that you would be out of debt in six years. When we looked at your financial analysis with the sales agent, your expenses were $5,543. When you entered your expenses in the program after the purchase, they were $22,254. That is four times more than you previously disclosed. Why would it be a joke or a scam if you did not give the sales agent the correct information before purchasing? When the correct information was entered during the coaching session, the time to pay off your debts increased. You stated that you wanted a refund, but we were past that point based on our refund policy. You said your sales agent fooled you. The agent can only show you the payoff date for your debts based on the provided information. We do not request access to your accounts and depend on you to be honest about your finances. The program is based on mathematical algorithms, no sleight of hand, just math. Even after you requested a refund, we reached out to you, and you agreed to meet with our most tenured coach to see if we could resolve the issues you were experiencing. We thank you for trying, but you were defensive and did not want to divulge your real expenses and income. The coach said this program would work for you, but you already decided you did not want to do the work for us to help you get out of debt. We will happily support you if you want to get your finances in order. We are a reputable company that has helped thousands of clients become debt-free and has saved them billions of dollars in interest payments. We have been here for 20 years and will be here if you need us.