Danielle S.
I initially left a 5-star review for…
I initially left a 5-star review for United Book Publishing, but I feel it is my responsibility to share the truth about my experience. This company, represented by Aaron Parker and Edward Jones, has mishandled my book, Born of Angels and Demons. They published it on unauthorized platforms, including Trulio, without my consent and have not provided any royalties or compensation. This has been a violation of my intellectual property rights. Despite assurances, they have failed to act ethically and have exploited my work for their benefit. I strongly urge authors to avoid working with this company. Their practices are fraudulent, and I will pursue legal action to hold them accountable. Authors and creators protect your intellectual property—do not trust United Book Publishing thrift store book hosted by this site. This is how they have listed my book on another platform. Please report and share this with friends and family to protect the Authors' rights and hard work. Please share this on your social media and create a movement. Please email me by my Author name online; you will find me, I promise, and share this with the world.
Response from United Book PublishingJan 21, 2025
Thank you for sharing your concerns and giving us the opportunity to address them. We understand that navigating the publishing process can be overwhelming, particularly when it comes to the technical aspects, which is why we strive to provide clear guidance and transparency at every step. The reason for this response is because we were waiting to resolve all your concerns but unfortunately due the failure on the communication part from your end made it impossible for us to assist you further. Regarding your initial 5-star review, we deeply appreciated your acknowledgment of the dedication and effort our team put into delivering your book to platforms like Amazon Kindle, Barnes & Noble, and Kobo. This review serves as evidence of our commitment to meeting your expectations and successfully executing the tasks agreed upon. However, we are concerned about the claims made in your subsequent 1-star review. To clarify: Global Distribution and Consent: You provided clear authorization via email and phone to proceed with the global distribution of your book. All necessary steps were taken with your approval, and we ensured you understood the process. It was communicated that all royalties and profits are tied directly to the payment information you provided, ensuring only you have access to the earnings from your book. Publishing and Royalties: We do not have access to or control over the royalties generated by your book. These earnings are managed entirely by the platforms where your book is distributed. If you believe there are discrepancies or unauthorized publications, we kindly request specific evidence so that we can assist you in investigating and resolving these concerns. Transparency and Professionalism: We take pride in maintaining the highest standards of professionalism. Defaming our services without substantiated evidence undermines the mutual respect required for a successful partnership. While we recognize that misunderstandings may arise, we encourage open communication to address and resolve issues constructively. Your assumption that your book was mishandled seems to stem from a misunderstanding of the technical processes involved. If you require further clarification, we are more than willing to provide additional support. However, accusations of unethical practices without merit are unproductive and misleading. We remain committed to serving our clients with integrity and ensuring their success. Despite the challenges in our collaboration, we hope you find clarity and continue your journey as an author with confidence.