Matthew
Exceptional service
Customer service was exceptional , website was great, couldn't be happier.
Unique Truck Equipment is listed under Auto Parts & Wheels in Grand Rapids, MI.
Unique Truck Equipment (uniquetruck.com) has 208 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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208 approved reviews, newest moderated first
Matthew
Customer service was exceptional , website was great, couldn't be happier.
BobP
ordering from the web site was fast and easy. My order arrived in just a few days. I would highly recommend Unique Truck Equipment for those special and unique tools for your tool box.
Robert
Best prices on Gaither tools that I could find on the internet ANYWHERE. I am very, very happy with the shipping price also. Thank you again. Robert Williams from Virginia : )
Diane W.
It is not often that you still find businesses that provide quality & excellant service. Kudo's to David Martin for providing such services. Very professional and got the order placed in a very timely manner. Thank Mr. Martin for your speediness in getting my order placed today!!
Floyd
My order was handled and shipped fast. Really had the part in stock, not just listed in stock like some other places I had ordered and got a "sorry, we're out of stock" message. I supply to the cities and school districts in my area and will use Unique Truck Equipment in the future I am sure. They even sent me a new catalogue with my order. Thanks for the good service
Teresa
I call to get Pro-Link IQ Software, got the numbers to download same day!! I order wrong software so the next day I called to get correct one and they refund back for my mistake. Can't ask for better service than that....... That's Customer Service!!!!!!
Timothy
Ordered tools same day last week (Monday) as 4 other items from Amazon. Amazon prime delivered in two days. Was hoping would have been delivered by Sat.... Apparently you use a much slower shipper...
Response from Unique Truck EquipmentAug 4, 2014
We apologize for the delay in receiving your order. When we processed the order we received a tracking number from the factory. Unfortunately the package was lost and you did not get your order in a timely fashion. Upon learning today (Monday) that you were still waiting for it we are sending out a new one to you immediately. Please accept our apology for this unfortunate incident. We trust you will give us an opportunity to serve you again in the future.
TRINI DE L.
I'VE BEEN DOING BUSINESS WITH UNIQUE FOR 7 YRS NOW AND HAVE ALWAYS BEEN VERY SATISFIED WITH MY SALES PERSONA ND THE EQUIPMENT