Unique Truck EquipmentReviews of uniquetruck.com

i called the number on the site to order a product, it was fast and easy and i received the product sooner then expected. great service

thanks Polly for all of your help, and extra effort for finding the rite tool and the price .

I've been buying items from UTE for years. Always just bought and paid as a guest account. No Account ever created. I just this prior week ordered 2 Tools and decided , why not just setup an account. I tell people all the time to use your website to buy many tools I recommend. I am a Region Field Service Manager covering the Central U.S.. I began the account setup with my prior order. The site continually switched from Billing to Shipping Address. Mine were different. I additionally said to advise me immediately if either item was not available and be shipped upon my order. Well almost a week later I get an email from someone at our 1000 employee corporate office. One of My ordered tools got sent there. I contacted UTE. Got a Voice message from David in customer service. He begins telling me how their was no problem on their part and the order showed my corporate address as the ship to address. I told him I spent over 20 minutes fooling with the UTE website as it switched back and forth asking me for a ship to and billing address. His attitude sucked! I'm then told the 2nd tool wasn't shipped and will be shipped on 11-11 from Canada. Why wasn't I contacted per my request on the order? This experience has soured me on UTE. I plan to look at other internet suppliers and try to avoid UTE.

Very helpful and professional was updated on delivery products came in reasonable time will call again when needed would like catalog if possible

A good product that will help our techs perform maintenance on our trucks safely.I loike the way it folds up.

looks good not damaged

I'm pleased with the customer support and with the shipping staff.I can order with confidence again thank you.

The site itself was fine, but I think the check payment option should be explained better. I usually pay by e-check, and assumed this was the case with Unique Truck. But, after you're checked out, you see that your product will ship after you MAIL IN your check and it clears. Not good for a company needing product. It's taken care of, I just went back in and re-ordered and paid by card, and obviously won't send in a check, but at the time it was VERY frustrating......Thanks!