Heather E G.
Customer service reached out to me...
I had ordered an accessory product with my unihertz phone. Customer service reached out to me personally and told me that the case I had ordered did not belong to the phone that I had ordered. They asked if I wanted to be issued a refund. I would not have known that if customer service did not reach out to me directly. I really appreciated the personal communication and felt like the company really cared about me as a person rather than just a number. PS, I'm absolutely loving the phone so far. Got the jelly star. I never want to go back to a large phone. It's easy to use and got used to it very quickly. A lot of my friends are now looking at the same phone.




