Uniform AdvantageReviews of uniformadvantage.com

Response from Uniform AdvantageJan 27, 2026

Dear Priyanka, Thank you so much for sharing your experience with us. We are truly sorry for the frustration and disappointment this situation caused, and we completely understand how upsetting it is to wait for a refund longer than expected. We sincerely apologize for this experience. We did receive your return on January 12th, and the delay in issuing your refund was entirely our responsibility. This does not reflect the level of service or care we strive to provide. We have now processed a full refund of CA$164.85 for your order. While we do not normally refund duties and taxes, your experience matters to us, and we want to make this right. For that reason, we issued a full refund in this case to ensure you are fully taken care of. You may see this refund reflected in the next 5 to 10 business days. We genuinely appreciate your patience and the time you took to bring this to our attention. Your feedback helps us do better, and we truly hope we have the chance to provide you with a much better experience in the future. Best regards,

Response from Uniform AdvantageJan 17, 2026

Dear Faith Rowe, Thank you for taking the time to share your experience. We are truly sorry for the frustration, stress, and inconvenience this situation has caused; especially with your start date approaching. We completely understand how important it is to have your uniforms on time, and we sincerely apologize for falling short here. We’d like to provide some clarity on what happened. We did receive your request on December 12th to cancel one item from your order. Unfortunately, due to a technical issue, the updated order was not submitted to processing until December 29th. We want to be very clear that this was our error, and we fully own it. We’re truly sorry for the lack of timely updates and for how this impacted your preparation for your new role. After the order entered processing, there was a brief delay while we worked through a payment processing issue. We’re happy to share that the payment has now been successfully processed, and to help make this right, we’ve expedited your order to 2-day shipping at no additional cost. Because the items include embroidery, the order is expected to be delivered within 3–4 business days. We understand how stressful and discouraging this experience has been, especially with an important start date approaching. We truly appreciate you sharing your feedback, as it helps us continue improving how we communicate and support our customers. Thank you for your patience, and we’re committed to getting your order to you as quickly as possible and providing a better experience moving forward. If you have any questions or need further assistance, please don’t hesitate to reach out; we’re always happy to help and are here for you anytime. Best regards,

Response from Uniform AdvantageJan 15, 2026

Dear Keith Hart, We’re truly sorry to hear about your experience and completely understand how frustrating this must have been for you. We want to make things right and would greatly appreciate the opportunity to review your order details so we can understand exactly what happened and see what options are available to assist you. Please reach out to our customer service team; they’re ready to help and work with you directly. We also encourage using our size chart on each product page to help find the best fit in the future. You may learn more about our size chart here: https://www.uniformadvantage.com/sizing-information.html Please feel free to call us at 800.283.8708, email us at [email protected] or you can start a chat here: https://www.uniformadvantage.com/contact/ Your feedback is important to us, and we sincerely hope we can turn this experience around for you and we look forward to hearing from you. Best regards,

Response from Uniform AdvantageJan 7, 2026

Dear Michael Rios, We’re very sorry for the frustration this situation has caused and truly understand your concern. We’d like to clarify what happened on our end. An order totaling $116.76 was placed from your account on October 3, 2025, and it was marked as delivered on October 8, 2025 with carrier tracking #481689470724. When you contacted us the same day stating the package was not received, we immediately opened an investigation with the carrier and offered to issue a refund as you requested on October 14th, 2025. However, once a refund dispute is opened, a hold is automatically placed on the transaction, which prevents us from submitting a refund until the dispute is closed. We never intended for you to lose your refund, only to clarify that refunds cannot be processed while a dispute is active. We have made several attempts to reach you by phone and email to explain this and to help resolve the issue, but we have not yet received a response. We genuinely want to refund you and make this right. Please contact us directly, and once the dispute is dropped, we will immediately submit the refund so it can go through without issue. We appreciate your patience and are here to help. Please feel free to call us at 800.283.8708, email us at [email protected] or you can start a chat here: https://www.uniformadvantage.com/contact/ We’re happy to help and hope to hear from you soon; thank you so much for your understanding. Best regards,

Response from Uniform AdvantageDec 31, 2025

Hello Cray, Thank you for reaching out and sharing your thoughts with us. We understand that returns aren’t always the most enjoyable part of shopping, and we appreciate you taking the time to let us know how the process felt for you. We do want to share that, depending on the situation, we sometimes waive the return label fee as a courtesy. Our goal is always to be fair and help where we can. Please feel free to call us at 800.283.8708 or chat with us here: https://www.uniformadvantage.com/contact/ to waive your return label. You can also send us an email at [email protected] For future orders, we also provide a detailed size chart on each product page with exact measurements to help ensure the best possible fit. Many customers find this helpful in reducing the need for returns, and we’re always happy to assist if you have questions before ordering. You may learn more about our size charts here: https://www.uniformadvantage.com/sizing-information.html We truly value your feedback, as it helps us continue improving the experience for our customers. Please don’t hesitate to reach out if there’s anything else we can assist with. Best regards,

Response from Uniform AdvantageDec 23, 2025

Dear Jacqueline Foertsch, We’re truly sorry that you didn’t receive the gift card and for the frustration this delay caused. Waiting 10 days for a gift; especially one meant to be timely; is understandably disappointing, and we take that seriously. While physical gift cards are shipped via standard mail, we understand your feedback regarding tracking and are actively reviewing how we can improve this experience going forward. We’d really like the chance to make this right. Please contact our Customer Service team directly, and we’ll offer a solution that works best for you, either voiding and replacing the card with an e-gift card for immediate delivery, or voiding it and issuing a full refund, or we could also send out a new physical gift card. You may call us at 800.283.8708 or email us at [email protected] You can also start a chat here: https://www.uniformadvantage.com/contact/ We appreciate you bringing this to our attention and giving us the opportunity to resolve it properly. Best regards,

Response from Uniform AdvantageDec 19, 2025

Dear Asia Roberts, Thank you so much for taking the time to share your experience. We’re truly sorry for the condition in which the Birkenstock shoes arrived and for the frustration this caused. We completely understand how disappointing this must have been, and this is not the level of care or quality you should ever expect from us. We’ve already processed a full refund for the shoes, which you should see reflected on your original form of payment within 5–10 business days. To ensure we don’t inconvenience you any further, there’s no need to return them. We’ve also reviewed the interaction you referenced and will be addressing this internally so we can provide the thoughtful, respectful service you deserve every time. As a small token of our appreciation for your feedback and patience, we’d be happy to offer you 10% off plus free shipping on your next order. Your feedback truly helps us grow and improve, and we’re grateful you brought this to our attention. Thank you again for giving us the opportunity to make this right and we hope that you give us the opportunity to serve you better in the future.

Response from Uniform AdvantageDec 11, 2025

Dear JJ, We’re very sorry to hear about the experience you’ve had. Waiting this long for an order, especially with expedited shipping—would be incredibly frustrating for anyone, and we completely understand your disappointment. We truly want to help make this right. To look into what happened and resolve the issue as quickly as possible, we’ll need your account or order information. When you’re able, please reach out to our customer service team with your order number or the email associated with your purchase so we can assist you directly. You may call us at 800.283.8708 or email us at [email protected] You can also start a chat here: https://www.uniformadvantage.com/contact/ Thank you for sharing your concerns with us, and again, we apologize for the inconvenience you’ve gone through. We’re committed to getting this sorted out for you and we look forward to hearing back from you.