Uniform AdvantageReviews of uniformadvantage.com

Response from Uniform AdvantageMar 27, 2026

Dear Aliza Sabedra, Thank you so much for reaching out, and we’re really sorry for the frustration this experience has caused. We completely understand how concerning it is not to receive your order and then run into issues tracking it. We’ve taken a close look at your order and wanted to share an update. It appears that your original shipment was returned to us by the carrier due to the address being marked as “addressee unknown.” We processed a replacement order for you on March 19th to make things right. Good news; your replacement package is currently on its way and is expected to be delivered on March 28th. You can track its progress here: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9234690287983695179559 We’re really sorry again for the inconvenience and confusion, especially with the earlier tracking issue. If you don’t see movement or if anything doesn’t look right, please let us know right away and we’ll be happy to help further. We truly appreciate your patience and the opportunity to make this right.

Response from Uniform AdvantageMar 24, 2026

Dear Bryce Corson, We’re so sorry you are experiencing an issue with your recent purchase. We truly understand how frustrating it must have been to receive items that didn’t fit as expected, followed by the long wait for your exchange and the confusion around shipping fees. If you wish to return or exchange your items, there isn’t any cost. You have three options to ship your items back to us: A) Use the FedEx return label with a $8.99 fee B) Return using your own carrier C) Return to a local store near you. You can find our store locator here: https://www.uniformadvantage.com/stores/ As a one-time courtesy, we have refunded the return label fee of $9.48. You should see this refund reflected in your account within 5 to 10 business days. We also recommend using our size chart for measurements to help ensure a better fit for future orders. You may learn more about our size charts here: https://www.uniformadvantage.com/sizing-information.html We appreciate your feedback about your experience with our customer service team and turnaround time, and we’re truly sorry we didn’t meet your expectations this time. Please let us know if there’s anything else we can do to help; we’re here for you. Best regards,

Response from Uniform AdvantageMar 19, 2026

Dear Natalie, Thank you for bringing this to our attention, and we’re truly sorry to hear about your frustrating experience. We understand how concerning it must be to have placed your order and not received your uniform or any updates. We would really like the opportunity to review your order and determine what may have gone wrong so we can make this right for you. To do that, we’ll need your order details so we can locate your transaction and investigate further. Please reach out to our customer service team with your order information, and they will be happy to assist you as quickly as possible. We’re committed to resolving this for you and ensuring you receive the support you deserve. You may call us at 800.283.8708, email us at [email protected] or start a chat here: https://www.uniformadvantage.com/contact/ We appreciate your patience and the chance to help resolve this issue. Best regards,

Response from Uniform AdvantageMar 17, 2026

Dear Customer, Thank you for taking the time to share your feedback. We’re sorry to hear that your recent experience has been frustrating, and we appreciate the opportunity to address your concerns. If you’re experiencing an issue with your recent order, we’d be happy to help. If you wish to return or exchange your items, there isn’t any cost for the return itself. You have three options to send your items back to us: you can use the FedEx return label for a $8.99 fee, return the package using your own carrier, or return your items at a local store near you to avoid any shipping costs. You can find a store near you here: https://www.uniformadvantage.com/stores/ There are also times when we waive the return label fee on a case-by-case basis, so we encourage you to contact our customer service team so we can review your order and assist further. You may contact our customer service team at 800.283.8708, email us at [email protected] or you can start a chat here: https://www.uniformadvantage.com/contact/ Additionally, we provide a detailed size chart with measurements for our scrubs, and we recommend customers reference it before purchasing to help ensure the best fit and reduce the need for returns. You may learn more about our size charts here: https://www.uniformadvantage.com/sizing-information.html We truly value your feedback and hope to have the opportunity to make this right.

Response from Uniform AdvantageMar 12, 2026

Dear Daniela Diko, Thank you for taking the time to share your feedback. We’re really sorry to hear that the jacket started ripping at the arms—that’s certainly not the quality we want our customers to experience. We’d be happy to make this right for you. Please reach out to our customer service team, and we’ll gladly arrange either a replacement or a full refund for you. Our team will make sure this is honored and taken care of as quickly as possible. You may contact us at 800.283.8708, email us at [email protected] or you can start a chat here: https://www.uniformadvantage.com/contact/ Thank you for bringing this to our attention, and we appreciate the opportunity to resolve this for you. Best regards,

Response from Uniform AdvantageMar 7, 2026

Dear Teri Hattendorf, Thank you for sharing your feedback, and we’re truly sorry for the frustration and confusion this situation has caused. After reviewing your order, we can see that the original item (CK856CGKT XL) was unavailable, so it was replaced with CK856CGKT 2X. The replacement item is currently on clearance for $11.65, and that is the price that was charged for it. At this time, we were unable to locate a recent order showing a scrub top priced at $30. We completely understand your concern and would really like the opportunity to look into this further for you. If you’re seeing a $30 charge, please feel free to reply to this review with more details or contact our customer service team so we can review the charge with you and help resolve this as quickly as possible. You can contact us at 800.283.8708, email us at [email protected] or start a chat here: https://www.uniformadvantage.com/contact/ We truly appreciate you bringing this to our attention and look forward to assisting you. Best regards,

Response from Uniform AdvantageMar 6, 2026

Dear Kana Dumas, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience left you feeling frustrated. That’s never the experience we want for our customers, and we appreciate the opportunity to address your concerns. We’d like to clarify a few details about the item you referenced. The product page for the WhisperLite Women’s Eris 5-Pocket Zip Front Adjustable Waist Scrub Jacket describes the jacket as having five pockets total: two large handwarmer pockets, one phone pocket, one small items pocket, and one small zippered sleeve pocket. You can review the full item description here: https://www.uniformadvantage.com/whisperlite-women-s-eris--5-pocket-zip-front-adjustable-waist-scrub-jacket/WL4241.html We also want to mention that according to our return policy, embroidered items are normally not eligible for return or refund, since they are customized specifically for the customer. That said, we understand how disappointing it can be when a product doesn’t meet expectations. As a one-time exception, we are processing a refund for your order to help resolve this situation. You can expect to receive your full refund in the next 5 to 10 business days. Your feedback is important to us, and we’re always working to improve both our product information and customer experience. Thank you again for bringing this to our attention. Best regards,