Uniform AdvantageReviews of uniformadvantage.com

Response from Uniform AdvantageJan 17, 2026

Dear Brittany Stewart, Thank you for taking the time to share your experience. We’re truly sorry to hear about the sizing issue with your first pair of maternity scrubs; we understand how disappointing that can be, especially when you were looking forward to your order. We sincerely apologize that the fit did not meet your expectations. Your happiness is very important to us. As a courtesy, we’ve gone ahead and processed a $15 refund to your original payment method to cover the return shipping cost. You will see this refund reflected in the next 5 to 10 business days. We also wanted to share that we offer our own return shipping options, which can help make returns easier and more affordable. For future reference, you can learn more about our return policy and available return shipping methods here: https://www.uniformadvantage.com/return-policy.html We truly appreciate your feedback, as it helps us improve both our products and our customer experience. Thank you again for bringing this to our attention, and we hope to have the opportunity to better serve you in the future. Best regards,

Response from Uniform AdvantageJan 11, 2026

Dear Daniela Whyte, We completely understand how concerning those messages must have felt, and we appreciate your patience. To clarify, when an order is placed, we run a preauthorization to verify the payment method, and the final charge is only completed once the order physically ships. Unfortunately, the initial payment was not authorizing properly, which caused the repeated notifications and delay. Any initial authorizations were voided, and depending on your bank, it can take 7–10 business days for those funds to return to your account. We’re happy to confirm that the payment successfully went through today, January 11th, and your order has shipped via USPS. Your tracking number is 9234690287983691960816, please allow up to 24 hours for the tracking information to update. We sincerely apologize for how this process felt and for the inconvenience caused. If you need any further assistance, our team is always here to help and ensure everything moving forward is smooth and transparent. Best regards,

Response from Uniform AdvantageOct 20, 2025

Dear Customer, Thank you for taking the time to share your feedback. We're sorry to hear that the fabric didn’t meet your expectations. We appreciate your comments about the fit especially that you liked the high-rise waistband and drawstring design and we understand how disappointing it can be when a product doesn’t work out due to fabric concerns. As a one-time courtesy, we’d be happy to waive the $8.99 return label fee so you can return the item and explore a different style that may suit your needs better. While we do typically charge a return fee, we completely understand you and want to make this right for you. To receive your complimentary return label, please contact our Customer Service Team via phone, live chat, or email. Our team will be happy to guide you through the process and help you find an alternative option that works better for you. We appreciate your honest feedback and hope to have the opportunity to provide you with a better experience.

Response from Uniform AdvantageOct 21, 2025

Hello Summerbabe xyooj, We’re truly sorry to hear about your experience and completely understand your frustration regarding shipping delays and return costs. At Uniform Advantage, we aim to provide a customer-centric experience and adhere to fair and transparent business policies as well as to keeping our shipping partners accountable for delays. We always encourage our customers to use our size chart to ensure the best fit, but if an item still doesn’t fit as expected, we’re often able to assist by waiving the return shipping fee. Please reach out to our Customer Care team directly so we can review your case and find the best possible resolution. Regarding your refund, please note that processing times may vary depending on your financial institution. We appreciate your patience and the opportunity to make this right. Your feedback is invaluable in helping us improve both our products and service experience.