Uniform AdvantageReviews of uniformadvantage.com

Response from Uniform AdvantageOct 20, 2025

Dear Sarah, Thank you for reaching out and sharing your experience — we truly appreciate your honesty and are very sorry to hear about the frustration you've encountered with the fit and quality of your scrubs. We completely understand how disappointing it can be when sizing doesn't meet expectations, especially when you're relying on a size chart to make the right choice. Your feedback regarding the fit of both the small and medium sizes, as well as your observations about the fabric quality, are extremely valuable to us and will be shared with our team for review. We would love to make things right and assist you further, but for this we need your contact details. Please don’t hesitate to contact us. We're more than happy to explore possible solutions with you, whether that means helping you find a better size or discussing other available options that might suit your preferences more comfortably. For your convenience, you can reach us through any of the following channels: Chat: help.uniformadvantage.com Email: [email protected] Phone: 1-800-283-8708 Customer Service Hours: Mon–Fri | 8 AM – 9 PM ET, Sat–Sun | 10 AM – 6:30 PM ET We truly appreciate your patience and loyalty as a valued customer, and we’ll do everything we can to make this right.

Response from Uniform AdvantageOct 20, 2025

Dear Jackie, Thank you for reaching out to us. We’re sorry to hear about your experience and would love the opportunity to assist you further. To help us locate your order and resolve this as quickly as possible, please provide the following details: • Order number • Email address or phone number used to place the order Once we have this information, we’ll be able to look into your concern right away. If you’d prefer to reach us directly, our Customer Service team is available: 📞 Phone: 1-800-283-8708 💬 Chat: https://www.uniformadvantage.com/contact/ 📧 Email: [email protected] Hours of Operation: Mon–Fri | 8:00 AM – 9:00 PM ET Sat–Sun | 10:00 AM – 6:30 PM ET We look forward to assisting you soon! Best regards, Customer Service Uniform Advantage

Response from Uniform AdvantageOct 20, 2025

Dear Francesca, Thank you for sharing your feedback. We’re truly sorry to hear that your recent experience with our scrubs didn’t meet your expectations. We understand how disappointing it can be when a product doesn’t fit or feel the way you hoped — especially after placing your trust in us. We appreciate your honest comments about the style, sizing, and fabric. Your feedback helps us improve our products and ensure that we continue to offer the best comfort and value possible. As a valued customer, we’d like to make it right. Please enjoy 10% off and free shipping on your next order with us. Simply use the code UANLAGEUZRD at checkout to apply the offer. 🕓 Please note: This code will expire on October 27th. If you plan to order after that date, don’t worry — just give us a call, and we’ll be happy to issue a new code for you. We hope you’ll give us another chance to provide the quality and service we’re known for. If you need help with returns or finding the right fit, our team would be happy to assist. Thank you again for your feedback and for giving us the opportunity to make things better. Warm regards, Customer Care Uniform Advantage 📞 1-800-283-8708 💬 Chat: help.uniformadvantage.com 📧 [email protected]

Response from Uniform AdvantageOct 20, 2025

Dear Neha Mehta, Thank you for reaching out and sharing your feedback. I’m truly sorry to hear about your recent experience and the inconvenience you faced with the sizing issue. This is not the experience we want for our customers. While we strive to offer high-quality products designed for comfort and durability, I completely understand your disappointment if the scrubs did not meet your expectations. Regarding the size issue, we currently don’t offer automatic exchanges. However, we will be happy to process a refund for the pair of pants from your order. If you’d like a different size or color, please place a new order after submitting the return. To make up for the inconvenience, we’d also like to offer you a 10% discount on your next purchase. Please use the code UANLAGEUZRD at checkout — valid until October 27th. Please reply to this response if you would like us to process the refund. We sincerely appreciate your feedback, as it helps us improve both our products and service. If you need further assistance with your return or have any other concerns, please don’t hesitate to reach out — we’re here to help. Warm regards, Contact Center Uniform Advantage 📧 [email protected] 📞 1-800-283-8708 💬 Chat: help.uniformadvantage.com Mon–Fri | 8 AM–9 PM ET Sat–Sun | 10 AM–6:30 PM ET

Response from Uniform AdvantageOct 20, 2025

Dear Lynn, Thank you for your feedback. We’re sorry to hear that the return shipping costs and overall value left you feeling disappointed. We understand that paying return fees on top of your purchase can be frustrating. As a one-time courtesy, we’d be happy to waive the return shipping fee if you’d like to exchange or return items in the future. Please reach out to us with your order number via phone, chat, or email, and we’ll be glad to assist you. We appreciate your honesty and hope to have the chance to provide a better experience.

Response from Uniform AdvantageOct 20, 2025

Dear Andrila, Thank you for taking the time to share your recent experience with us. We are truly sorry to hear that your interaction with one of our agents left you feeling like you were not properly assisted. That is definitely not the standard of service that we aim for, and we want to make sure that this situation is resolved. Please be assured that we take your comments very seriously. We have addressed this matter internally and have taken the necessary actions to investigate this behavior and ensure our team provides the courteous and helpful service our customers deserve. Regarding your discount question, we want to confirm that, as per our recent call, we have honored a 20% discount on your item P700 NAVY M, which was the only item not previously discounted. We truly appreciate you bringing this to our attention, as your feedback is crucial in helping us improve our service. We value your business and hope to provide you with much better experience in the future. Best Regards,

Response from Uniform AdvantageOct 20, 2025

Dear Marc, Thank you for sharing your experience — we're truly sorry to hear that your recent purchase didn’t meet your expectations. We understand how frustrating it must be to receive a product that doesn’t align with the description, especially when comfort, fit, and ease of movement are so essential to your workday. We sincerely apologize that the fabric didn’t feel as soft or stretchy as described, and that the fit was not what you anticipated. Our goal is to provide accurate product details and sizing guidance, but we understand that individual experiences can vary, especially based on style and body shape. Your feedback regarding the wrinkling and restricted movement is also very helpful, and we’ll be sharing this with our product team as we continue working to improve our offerings. When making a decision regarding size choices for your order and to avoid returns and exchanges, please allow us to share the following information with you: To ensure you are selecting the correct size, it is best to know your measurements. As we have a wonderful variety of scrubs, the measurements can be different, depending on the style. On our website next to each item there is a style specific size chart which will assist you in selecting the appropriate size according to your body measurements. The measurements provided are actual body measurements. If your measurement falls within a certain size, you would choose that size. If your measurements fall at the higher or lower end of the scale, it is best to order up or down in size. The size chart also provides easy measuring tips. We’ve included a link below to help you determine the best style and fit for your needs: http://www.uniformadvantage.com/pages/misc/size-charts.asp. We’d really like the opportunity to make this right for you. Please feel free to reach out to our customer care team so we can look into your order and see what resolution we can provide, whether it's a return, exchange, or help finding a product that better suits your needs. Your experience matters to us, and we hope to restore your confidence in our brand. Warm regards,

Response from Uniform AdvantageOct 20, 2025

Hi Rocky, We’re truly sorry to hear about your recent experience; we completely understand how frustrating this must have been, especially when expectations around pricing and product quality weren’t met. Please know that it’s never our intention to mislead or cause inconvenience. We aim to be as transparent as possible during the checkout process, including shipping fees and return options. That said, duties and taxes are calculated based on the items you order and vary according to where they were made, your shipping destination, and the value of your purchase. It may include sales tax applied to purchases from the US and any processing fees assessed by your country. For additional information, please visit our International FAQs https://www.uniformadvantage.com/faqs-international.html?c=customs We’d really like the opportunity to make things right. In order to assist you further and investigate this in more detail, we’ll need your order information. If you're open to it, please reach out to our customer care team or send us a direct message with your order number; we’re here to help and will do our best to find a solution. For your convenience, you can reach us through any of the following channels: Chat: help.uniformadvantage.com Email: [email protected] Phone: 1-800-283-8708 Customer Service Hours: Mon–Fri | 8 AM – 9 PM ET, Sat–Sun | 10 AM – 6:30 PM ET We look forward to hearing from you. Warm regards,