Uniform AdvantageReviews of uniformadvantage.com

Response from Uniform AdvantageDec 9, 2025

Dear Kenneth Lawton, Thank you for bringing this to our attention, and we are truly sorry for the repeated inconvenience. We know how disappointing it is to receive items that aren’t up to the standard you expected, especially after already receiving replacements. I want to assure you that we’ve already issued a new replacement for the top with the crooked embroidery, and it’s currently being processed. We’ve also shared your feedback and photos with our embroidery team so they can review the issue and help ensure this doesn’t happen again. We really appreciate your patience and the chance to fix this for you. If there’s anything else you need, please feel free to let us know. As a gesture of our appreciation for your patience, we’ll be honoring a 10% discount on your next order. Best regards,

Response from Uniform AdvantageNov 8, 2025

Dear Emma, We’re very sorry to hear about your experience and completely understand your frustration regarding the return. We’d like the opportunity to review this further and make things right. Please contact our Customer Service team directly, and we’ll be happy to assist you and look into a resolution as soon as possible. You can reach us by: 📧 Email: [email protected] 💬 Chat: https://www.uniformadvantage.com/contact/ 📞 Phone: 1-800-283-8707 Thank you for bringing this to our attention — we truly appreciate your feedback and the opportunity to make it right.

Response from Uniform AdvantageNov 4, 2025

Dear Kirstyn Chaney, Thank you for reaching out and sharing your experience. We sincerely apologize that your scrubs didn’t fit as expected and that returning them has been inconvenient. We completely understand how frustrating that can be, especially when you’re not located near one of our stores. As a courtesy, we’re happy to waive the $8.99 return shipping fee for your order. Please follow the steps below to initiate your return: 1. Click https://returns.narvar.com/uniformadvantage/returns to start your return. 2. Enter your order number and registered email address in the fields provided. 3. Select the items you’d like to return and choose the appropriate reason for the return. 4. Submit your return. 5. Once your return has been initiated, print your packing slip and label (if applicable) directly from the portal or from the return confirmation sent to your email. 6. Package your items securely. 7. Ship your package back to us using the method provided. We hope this helps make your return process simple and stress-free. We truly value your feedback and hope you’ll consider giving us another chance in the future to provide you with a better experience.

Response from Uniform AdvantageOct 31, 2025

Dear Customer, We’re so sorry to hear about your experience; that’s definitely not what we want for any of our customers. We’d really like to learn more about what happened so we can make things right, but unfortunately, we don’t have your contact information from this survey. Please reach out to us at your earliest convenience so we can assist you directly. You can call us at 800.283.8708, chat with us on our website, or email us at [email protected] We truly appreciate you taking the time to share your feedback and hope to resolve this for you as soon as possible. Warm regards,

Response from Uniform AdvantageOct 24, 2025

Dear Donna Winslow, Thank you for sharing your feedback. We’re glad to hear you enjoyed our scrub selection and pricing, but we’re truly sorry for your experience with shipping, returns, and customer service. We understand how frustrating this must have been and are reviewing your comments with our team to improve our return process and communication. As a courtesy, we’d be happy to waive the $8.99 return fee on your recent order. Our Returns Department will make sure that this fee is removed once your return is processed. Just make sure to contact our customer service team and mention this review to waive the shipping fee. To help avoid the need for returns in the future, we also recommend using our online size chart, which provides detailed measurements and fit guidance to help you find your perfect size before placing an order. You may learn more about our size chart here: https://www.uniformadvantage.com/sizing-information.html We truly appreciate you taking the time to share your experience and hope you might consider giving us another chance in the future.

Response from Uniform AdvantageOct 20, 2025

Dear Kim W, We’re truly sorry to hear about your experience and understand how disappointing this must have been. We appreciate you sharing your feedback; it helps us identify where we can do better. In situations like this, our Customer Care team can review your order and may be able to provide a waived return label so you can receive your refund or place a new order for a different item. Please reach out to us directly and mention this review so we can assist you promptly.

Response from Uniform AdvantageOct 17, 2025

Hi Nikki, Thank you for the feedback. I completely understand how disappointing this must be, especially after placing your order during our limited-time offer. We sincerely apologize for the frustration this has caused. To help us look into this further and resolve the issue as quickly as possible, could you please provide: • Your order number • The email address used to place the order • The style names or numbers of the Med Couture items you were trying to purchase Once we have this information, we’ll review your order details and the promotion to determine what went wrong and find the best way to assist you. For your convenience, you can reach us through any of the following channels: Chat: help.uniformadvantage.com Email: [email protected] Phone: 1-800-283-8708 Customer Service Hours: Mon–Fri | 8 AM – 9 PM ET, Sat–Sun | 10 AM – 6:30 PM ET We truly appreciate your patience and loyalty as a valued customer, and we’ll do everything we can to make this right.

Response from Uniform AdvantageOct 20, 2025

Dear Aa Ll, We’re so sorry to hear that your scrubs didn’t meet your expectations — we know how disappointing that can feel. We truly appreciate you taking the time to share your experience with us. We’ll be happy to see what can be done to help; whether that’s waiving the return cost or finding a replacement option that works better for you. For your convenience, you can reach us through any of the following channels: • Chat: help.uniformadvantage.com • Email: [email protected] • Phone: 1-800-283-8708 We’d really like the chance to make this right and ensure you feel good about your next experience with us.