Laura
Faultless Customer Service
This company is fantastic. Firstly they tried very hard to troubleshoot my existing Syryn, which was well out of warranty. Unfortunately, even with their help, I was unable rectify the problem, but as I had been so satisfied with the performance of the product previously, I decided to order a replacement. The item I required was out of stock on Amazon (where I purchased the original) so I went directly to underwater audio’s website. However, after several attempts, I was unable to process my payment, so contacted customer service. They could not have been more helpful, very prompt to respond and resolved the issue very easily. I haven’t received my new Syryn yet - but if it’s as good as the customer service I’ve received I will be very happy,