underwateraudio.comReviews of underwateraudio.com

I received an underwater audio device for Christmas and I was so excited. However, after almost a month and a half of problems getting it to work and many calls to customer service. I finally had to abandon using it, but by this time, it was after the 30 day return window. I did write them to let them know of my experience, frustration, and left it to them as to what they would do. What did I receive in return? Radio silence. Since I really wanted this to work for me, I probably gave it more time than it deserved. My bad. I have since purchased another device which I love. It was easy to set up and no problems whatsoever. The unfortunate thing is I am out almost $300. I don't want to even give it away as a gift to somebody else because of all the problems I have had. I am really not technologically challenged but this device is way more work than it's worth.

Warranty is an "if". Started using Swim buds bone conduction about 2 months ago. I've used bone conduction swim buds from Finis (Swim P3's & Duo's); H2O audio sonar since 2015 and thought I'd give these a try. They don't work at all like I'm used to. The music is garbled, way too much bass. Trying use the year warranty after a few months will cost me shipping & handling and they "MAY notify their shipping department to send another device". At $140 and no guarantee I'll get another pair is atrocious!! Don't buy from this company.