UnderPricerReviews of underpricer.com

I had a very complicated change request on a limited fare ticket. Their agents contacted me proactively by phone (no waiting on hold) after I submitted my request via chat and they also used WhatsApp as a communication tool I was very impressed.

UnderPricer was very helpful with all our travel needs. Sorting flight to sitting on the flights. When I needed questions answered on our travel they got back to me in no time. Recommended 100% Thank you !🤩🙌

I had never heard about this company when I found them through a Kayak search, offering an exceptionally low price on ANA for my upcoming trip to Japan. I receive nothing but excellent service, including when I needed customer support a couple of times. I would definitely use them again!

Although I was nervous at first to book with an unknown company, I ended up having a great experience. Communication was very good, including an immediate detailed receipt with confirmation numbers for both of the airlines involved in my flight plans, allowing me to verify that the booking had indeed gone through. Unlike other vendors, I appreciated that they didn't pester me to buy add-ons. When one of my flight legs got diverted due to a runway closure at an intermediate airport, I was easily able to reach someone at their customer service center by text. Everything ended up working out fine and I didn't end up needing to be rebooked, but it was very comforting to know that even with a split ticket I wasn't going to be "out of luck" when unforeseen trouble arose. I'm particularly grateful to Sidney at Underpricer for their help throughout.

The response to a typo in the name was very efficient.

This was my first time using this company and I am very satisfied. Rex answered all my questions and resolved all my issues. Thank you Rex for being very polite and considerate. I would very much recommend this this company.

Price was great. Service was great.

Reliable. Responsive and friendly customer service.