Balkhash
Our issue isn’t resolved yet
Our issue isn’t resolved yet, due to my mom’s illness have to change my parent’s flights. Yet I want to should out to Richie from customer experience team for replying and just being human in understanding and all the support. Not all are in hands of the company but decent human interaction and trying their best means a lot when the family is facing medical issues that drain everyone morale. So far I’m thankful to Richie for keep helping my dad Mukan!
Response from UnderPricerMay 4, 2026
Thank you for sharing your feedback. We're glad to hear that Richie has been helping you out. If you need further assistance, feel free to let us know. Warm regards, Underpricer



