PB
NO Product and NO Customer Service
I placed an order 8/28. Still shows "being processed" when I paid for 2-4 day shipping. Now at day 10. I've sent multiple emails to customer service and no response. I reached out via their social media. No response. I guess I got scammed???
Response from UnderFitJul 23, 2025
Hi there, this is Leigh — I’m the owner of UnderFit. I know this response is long overdue, but I want to acknowledge your frustration and take full responsibility. Your order was delayed, your messages went unanswered, and that’s not acceptable. Since then, I’ve made major changes to fix this — orders now ship on time, and every message gets a response. If you’re open to it, I’d really appreciate the chance to make this right. You can reach me directly at [email protected]. – Leigh Owner, UnderFit.com



