Unclaimed BaggageReviews of unclaimedbaggage.com

Great selection of products and fast shipping. Purchased a $100+ dollar jacket for $20 and it looks brand new. Also picked up some AirPods Max for a steal. Love shopping on here!

I placed an order on February 14th, and they say orders placed over the weekend will ship by Tuesday. I heard nothing, even when emailing, and finally on February 25th they just cancel my order. Still no response otherwise. Frankly, I’m glad they cancelled it. Their pricing isn’t actually that great when you look closer. I got the same product refurbished to like-new directly from the manufacturer in just 2 days! Order with them if you want them to charge you right away, sit on your money for 2 weeks, and then cancel with no response, overcharging you for a product they got in bulk from an airline.

what made this experience so great was i wasn't looking to purchase a fur coat, but I overheard the staff talking with another lady. I injected myself into the conversation and they asked me if I wanted to try one on. and Lord behold I purchased two furs. Annette V. and Haley C. was awesome........they twisted my arm to but them....and I am so happy that they did. Thanks a bunch.

I am a frequent customer to Unclaimed Baggage. All the staff is very helpful and friendly. I would like to express my appreciation to Dedria (perfume counter). She has assisted me with multiple purchases and makes the experience most pleasant. She does a great job and makes you feel like you are the only customer in the store. I hope you will recognize her for all she contributes to making the shopping experience superb! Good job Dedria!!!!!

I was looking at a jacket that was marked down 97+%. I found that same jacket on the internet elsewhere cheaper. They probably spend 30s putting a price on there to see if suckered will buy it and slowly work the price down from there but keep the original, terrible price to show just how faaar down they've marked it as if some wonderful deal.

Dubious marketing tactics that features discounted prices on prices that are higher than original MSRP. You have to do your own research to see if the price they feature is even a discount or the same price you can get from another retailer, except used instead of new. Yeash. It's better to stay away from this.

Their shipping is nightmare roulette. Labels created, sit and wait to be sent out for days.

I made a purchase online and never received my order. USPS tracking clearly showed that the item was returned to the company and never even left the first shipping facility. Despite this, they refused to issue me a refund. To make matters worse, they charged me $27 for shipping when USPS confirmed the actual cost was only $7. They didn’t even insure the package for its true value. I tried resolving the issue by calling their customer service line no less than 20 times. Unfortunately, they only have one representative working at a time. If that person is “on lunch” or assisting someone else, you’re forced to leave a voicemail. Even if your call is routed to their physical store, staff refuse to help. The online customer service manager also leaves every day at 2:30 CST, making it nearly impossible to reach anyone. This company is a complete joke. They are dishonest, disorganized, and make zero effort to resolve customer issues. I strongly recommend avoiding them at all costs.