Elizabeth Klopstock M.
The variety is great
The variety is great. The staff is helpful and friendly. I live about an hour away, in Monteagle, TN, and it's always a fun excursion from which I return home with wonderful "finds"!
The nation's only retailer of lost luggage.Unclaimed Baggage has purchasing agreements for unclaimed items with all domestic airlines and other travel and transportation companies. With five decades of experience processing large volumes of one-of-a-kind items, we maximize each item’s potential for a second life.After these items go through our rigorous readiness process, we determine selling prices based on estimated retail values and conditions, up to 85% off retail prices. We stock approximately 7,000 unique, heavily discounted items each day in our retail store, and thousands more online, where they are discovered and “reclaimed” by new owners.On average, for every item sold, we donate an additional item to someone in need. From the earliest days, our goal has been to find a purpose for any item possible. Over the past five decades, we have established partnerships with a multitude of local, national, and global charity organizations so leftover items can be reclaimed for good.
Unclaimed Baggage (unclaimedbaggage.com) has 80 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Elizabeth Klopstock M.
The variety is great. The staff is helpful and friendly. I live about an hour away, in Monteagle, TN, and it's always a fun excursion from which I return home with wonderful "finds"!
Tammy S.
All the customer service and how friendly the staff was.
Mary l J.
Nice people and Nice and clean
Tammy T.
A very fun place to shop. So many things to look at and the staff is amazing.
doug.westra
First time at UCB. Impressed with the size, cleanliness, order and variety of merchandise.
Eric G.
Great store
Melisa F.
Great clothing and at a good price especially in the basement
Trey
Jessica and the other cashier very friendly.helpful welcoming
Response from Unclaimed BaggageOct 20, 2026
Thank you so much for the kind words! We will make sure Jessica and the rest of our cashier team hear this. Creating a friendly, welcoming experience is what we strive for every day, and it means a lot to know it showed during your visit. We hope to see you back soon for your next treasure hunt!