Pablo L.
Excelente buen servicio
Excelente buen servicio
Response from Unclaimed BaggageOct 20, 2026
¡Muchas gracias por su reseña! Nos alegra mucho saber que recibió un excelente servicio. Esperamos verle pronto de nuevo.
The nation's only retailer of lost luggage.Unclaimed Baggage has purchasing agreements for unclaimed items with all domestic airlines and other travel and transportation companies. With five decades of experience processing large volumes of one-of-a-kind items, we maximize each item’s potential for a second life.After these items go through our rigorous readiness process, we determine selling prices based on estimated retail values and conditions, up to 85% off retail prices. We stock approximately 7,000 unique, heavily discounted items each day in our retail store, and thousands more online, where they are discovered and “reclaimed” by new owners.On average, for every item sold, we donate an additional item to someone in need. From the earliest days, our goal has been to find a purpose for any item possible. Over the past five decades, we have established partnerships with a multitude of local, national, and global charity organizations so leftover items can be reclaimed for good.
Unclaimed Baggage (unclaimedbaggage.com) has 80 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Pablo L.
Excelente buen servicio
Response from Unclaimed BaggageOct 20, 2026
¡Muchas gracias por su reseña! Nos alegra mucho saber que recibió un excelente servicio. Esperamos verle pronto de nuevo.
Lindy C.
We always enjoy finding great deals on name brand items. It is also interesting to look at the variety of the unique items people pack for vacation.
Response from Unclaimed BaggageOct 20, 2026
Thank you for shopping with us! Name brand finds at great prices never get old, and you’re right, some of the things people pack for vacation are truly one of a kind. That’s part of the fun of every visit. We can’t wait to see what catches your eye next time!
Evander R.
Very good place to shop, hidden gems, definitely recommend to anyone looking for clothes, shoes, hats etc!
Response from Unclaimed BaggageOct 20, 2026
Thank you for the recommendation! Hidden gems are our specialty, and we’re so glad you found some great clothes, shoes, and more. We hope to see you back soon to uncover your next favorite find!
Jamie L.
It always is a good experience. Staff is always pleasant.
Response from Unclaimed BaggageOct 20, 2026
Thank you for being such a loyal shopper! Consistency matters to us, and we’re so glad every visit has been a good one. We’ll share your kind words with our team and look forward to seeing you again soon!
Aura M.
Very helpful and respectful
Response from Unclaimed BaggageOct 20, 2026
Thank you! Treating every shopper with kindness and respect is at the heart of what we do, and we’re so glad our team made your visit a great one. We hope to see you again soon!
DL
Alisa was very helpful. The other people we worked with were also. The store was cleaner and more organized than I remember. My sister and I come from Birmingham and Wisconsin and we enjoy our side trip here every year!
Response from Unclaimed BaggageOct 20, 2026
We love being a yearly stop for you and your sister! Thank you for making the trip and for sharing such a thoughtful review. We’re glad the store felt cleaner and more organized than ever, and we’ll pass your compliments along to Alisa and our whole team. Safe travels, and we’ll see you both next year!
Anastasia H.
Everything was so well taken care of and nice store was very clean service was excellent
Response from Unclaimed BaggageOct 20, 2026
Thank you for the kind review! Our team works hard to keep the store clean, cared for, and welcoming, so it means a lot to hear it showed. We’re glad you had excellent service and hope to see you again soon!
kristal W.
Variety of items to choose from and great prices
Response from Unclaimed BaggageOct 20, 2026
Thank you! With so much variety and new items arriving every day, there’s always something great to choose from at a price you’ll love. We hope to see you back soon!