Xyena D.
Unfaithful and potential scammers
Unfaithful and potential scammers I released my music before the AI terms change and had to reapply, however i was denied core access after i reapplied. Further your youtube video "Unchained Music’s Free Tier Is Changing" is archived as well as your other videos for further analysis. as you have failed to respond within a timely manner of as it says on your site, 5 business days for core members. You left me with no choice. I have already made a video warning people and it seems like you're just a bunch of scam artists and cannot be trusted. edit: you are at the very least a bunch of con artists and take advantage of YOUR OWN artists. its not my fault i get 10 streams spotify are the people that will not promote my music, as well as youtube - odysee - soundcloud [which i have since deleted bc of their ai terms change] and audius for the record i did send an email to your support team [support[at]unchainedmusic.io] containing: "why have you rejected my reapplication? as a small indie artist this is disappointing, this is by far the best platform i have used and by far the most money i have gotten. i have core because i cannot afford to have a paid plan, i don't make anything as i live with my mother currently. i cannot afford this new plan. if you're insistent with this i will have to file a complaint and warn people about using your platform because you kick your own small artists off the platform. (like me!) i spend days, even weeks creating my own tracks and think about how to mix and master them. i do this all in my free time. I will not be upgrading past core thx for listening ig -xyena" you owe me 0.38 cents for my time and effort on your platform. furthermore your claim "-evolve our policies to protect our ecosystem" is simply untrue. if you wanted to protect your ecosystem you can promote your artists. your social media manager natalie clarifies this on her linkedin as a 'digital marketer' -This further proves you are a group of scammers that take advantage of your own artist base. your other claim "accusations without proper engagement" is also untrue. why would you drop artists off the platform rather than helping them. This does not align with your previously written "Core Values" as stated on your page which reads: "Transparent It comes as no surprise that the music industry isn't transparent, and this creates issues for new and developing artists with the 'how' they should progress in their careers. We will default towards transparency for the user and the community whenever possible." If there is not 'progress' in ones said 'career' then how do you expect for new serious artists to even begin? again this doesn't line up with your values of your company. Yes from the way i am seeing things there is a reason to suspect you might be scamming your artists base. in fact multiple. You can email me back at xyena[at]posteo.de as a start with a reason for why i wasn't accepted back in. Good luck this time -XY3N4 Edit 2: You have not emailed me as yet. Shameful! you have also not taken my music down. even though i took it to routenote even though your emails reads "If you do not upgrade by June 14th, all of your releases will be removed from platforms shortly thereafter." yet you have not done that automatically. lazy. you owe me [according to your dashboard] 0.54 cents. Since you have forfeited your own artist contract by denying me back into core. The new TOS is you owe me for wasting my time into your platform. If you do not contact me or hand the 54 cents over, then i count the money as stolen altogether and i will look into legal action against your company. "Gargle my balls" - Louis Rossmann -Xyena
Response from unchainedmusic.ioJun 20, 2025
Hi Xyena, We’ve reviewed your message and want to clarify a few things. We’ve checked our records and haven’t received any recent support tickets from you via our support form or live chat. If you believe this is an error, you can reach us directly here: https://www.unchainedmusic.io/faq/support As for your claim that we’re a scam, that’s simply not true. Like any company, we’ve had to adapt alongside a changing music landscape. For example, when platforms like Spotify stopped paying out royalties on tracks with fewer than 1,000 streams, this necessitated a shift to our Core tier, which you were caught up in, as you sit under 10 monthly listeners on Spotify. These shifts require us to evolve our policies to protect our ecosystem. You, alongside many other core artists were given over a month to move your releases or upgrade, and you have chosen not to do so. We understand your frustration, however accusations without proper engagement don’t serve anyone. Best, Unchained Music Support



