Unbundled AttorneyUnbundled Attorney is a legal lead generation company on a mission to transform the affordability and accessibility of legal services across North America.We have a national network of 400+ Family Law, Estate/Probate, Immigration, Criminal and Bankruptcy attorneys across the United States that utilize our services to help them grow their law practices.Every attorney we work with provides both "unbundled" or "limited scope" legal services, as well as affordable payment plans for full representation, in an effort to provide legal help to lower and middle-income families in an affordable way while building a highly profitable practice.To learn more, check out our website: https://www.unbundledattorney.com/reviews/
Unbundled Attorney (unbundledattorney.com) has 34 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Legal Service Providers · Las Vegas, Nevada
Excellent
Legal Service Providers · Minden, Nevada
Excellent
Legal Service Providers · Las Vegas, Nevada
Excellent
Legal Service Providers · Las Vegas, Nevada
Excellent
34 approved reviews, newest moderated first
Tarik D.
They do what they say, not only do they give quality leads, they follow up with you to insure that you are getting the most out of their service, they make recommendations to assist in turning leads into money making cases all while not obligating you to sign a contract. I have found the experience great and would highly recommend them
KC
I signed up and got specific assurances of the full refund. I jumped in. The leads were pitiful. Their training says to work the system, folks need to be employed. They then send leads with unemployed people and folks who literally said they had no money or needed pro bono. I then decide to stop after my 20 leads and even think to end crim defense as a practice area. I speak with the main guy, who says that he will cover my outstanding bill. I tried his recommendations and lowered my fees and deleted a trial fee. I did get at least 2 clients. I was still unsatisfied with the unqualified leads and overal lead quality, so I quit. When I asked for the remainder of the refund for the first 20, as per the guarantee, I was told that since they extended my time and I signed up clients, I didn't qualify. I was willing to pay for the new term for trying again and following their advice. Instead, they refused to honor their refund policy. I never agreed to forgo the refund nor was it part of the deal. The guy was also rude at the end and I have a thing about folks using the " black voice" thing when they talk to me. You know, saying "fitty" instead of "fifty", etc. Tldr: unqualified leads that don't match their program and they did not honor their refund policy.
Response from Unbundled AttorneyMar 28, 2024
Mr. Clements enrolled with our services on August 7th, 2023, and started receiving Criminal leads and working with his support lawyer. Every new Unbundled Attorney is assigned a Dedicated Support Lawyer that works closely with them to help them learn how to successfully convert their leads into paying clients. Each new attorney also receives their first 20 leads under our no-financial risk guarantee. This guarantee warrants that they will generate an amount of revenue in retained cases that is greater than the cost of the leads, or we provide a full refund for those leads. During his initial 20 lead guarantee period, in spite of numerous improvements that he and his support lawyer identified and implemented, Mr. Clements had still only retained one criminal client for a total of $3500 in fees. Our CEO Mr. Dave Aarons then offered to schedule a Zoom meeting with Mr. Clements to review the outcomes from his initial leads and determine if there was anything that could be done to improve his results going forward. It became clear during that meeting that one of the primary reasons Mr. Clements was not converting additional clients is that he was quoting the "worst case scenario" fee to his clients, which meant that his fee quotes were always what their case would cost if it went all the way to trial. As a result, his typical quotes would often be between $10k to $15k or more on lower level felony cases, which prompted many of the clients to respond that they couldn't afford it. So the suggestion was made to shift his quote amounts to be the fee he would need to charge for representation up to but not including trial, which reduced his quote amounts roughly in half. Given that Mr. Clements had already received 20 leads, Mr. Aarons offered to refund the most recent invoice, and provide 10 additional leads under an "extended courtesy guarantee" to see if he could generate a positive overall return with the next 10 leads. Mr. Clements agreed and applied these suggestions, and not surprisingly retained another client for an additional $4500 in revenue from his next 5 leads. In spite of this positive outcome, Mr. Clements elected not to continue with the extended trial as he shared he really didn't want to do criminal law anymore because he didn't feel the financial returns were high enough for him, and he preferred to pivot his practice to personal injury. By that time, Mr. Clements had retained $8000 in new business from just under $4k in total lead cost. As a result, he was not eligible for a full refund. Regardless, Mr. Clements did receive a partial courtesy refund of just over $2439 that Mr. Aarons granted to explore the service for an additional 10 leads. As it turned out, Mr. Clements only chose to receive 5 of those additional 10 leads. In retrospect, our team wholeheartedly believes Mr. Clements could have experienced long term success with this service. He's an experienced attorney and was having success once he implemented the suggested adjustments, but ultimately he decided to go in a different direction with his practice. With regard to what Mr. Clements shared about our CEO using a so-called "black voice" with him, we reviewed the recordings of the calls that he and Mr. Aarons had and we could not find a reference to the rudeness or manner of speech that Mr. Clements is referring to. The conversations were focused, collaborative and professional, and the final call ended in a respectful manner where Mr. Aarons and Mr. Clements both agreed that they may explore this relationship again in the future, and Mr. Aarons wished him the best of luck with his PI practice. While Mr. Clements did not elect to continue working with us long term, we enjoyed working with him and are pleased that he ultimately experienced a positive financial outcome from our service, as well as numerous tips and suggestions that will hopefully benefit his practice in the future.
Jim S.
I have been using Unbundled Attorney for about four or five months now. I have found the quality of the leads to be extremely high. While the leads aren't cheap, I think I spend much less money getting high quality leads than I would using google ads, local service ads, etc. The best part is they only send the leads to you. They also work really well with you to help you convert leads and create a good experience for you and your potential clients.
Curtis A.
Dave and Unbundled Attorney have been the reason my business has doubled two years in a row (do the math on how much you made 3 years ago). He and his team are the best. They care. They're knowledgeable. He convinced me to make a billing change that made a huge difference in my ability to bring in more clients. If you are starting new or have been around 15 years like me, you will thank yourself for connecting with Unbundled Attorney.
Bryan G.
I joined this service feeling quite skeptical, having been burned by lead gen in the past. They have in place an incredible support team that made sure I was making the most of my leads, and even provided my scripts. Their training center is very helpful, for more aspects than just maximizing my leads. My practice has doubled in 6 months and I have no plans to quit this service anytime soon. Highly recommend.
Consumer
Support team was amazing!
Richard S.
My experience with unbundled has been a roller coaster ride to say the least that you do not see where the high or the low point of the rides happen. I signed up with their service in May/June 2023. For most of 2023 I found their leads to be horrible and little to no conversion as hard as I would try. I was close to the point of canceling until the CEO and Jack both took time to speak with me and help coach me through the model of unbundled and how to help potential clients. My success is their success. If I cancel, they do not make money on me paying for leads so we are both motivated to have this relationship work. Over time, the same horrible leads became converted leads and clients of my firm. Each lead has a potential and you have to qualify them in a way that will work for you and your business. Month after Month from December 2023 through Present I was able to turn around my ROI losses to be gains. Recently I was able to close 9/15 leads that came to me. This has been a huge windfall for my small firm. If this growth and conversion continues I will be able to achieve a new level in a very short period of time. Why 4 stars do you ask? Is the system perfect, no not even close. If you are someone open to thinking outside the box, accept constructive criticism and willing to grow then give them a try. At first you will not see a return if you do not try to financially work with clients with an affordable payment structure that will work for you and your business and your client. The negative to this service is that you will lose your work time doing consultations for potential clients. You will need manpower to help you move cases otherwise you will be working around the clock. I plan to remain an unbundled client so long as this process keeps working. Good luck to you and don't give up!
Michael La F.
Unbundled Attorney is by far the best lead service I’ve ever used for my firm. This company delivers on their promise time and again. They continually surpass my expectations on customer support and development. Since my time with UA I have expanded my leads to two areas of law, expanded the geographic area tremendously, and opened a second office. Thank you UA.