Ultra Sabers is listed under Hobbies.
Ultra Sabers (ultrasabers.com) has 313 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Water M.
Guys, I'm still waiting for my lightsaber now going on almost 3 months. Guys how about we all do this. How about we bombard the local news station and news print stations and ask them to look into UltraSabers shady company practices? How about we share all of our emails with the news stations and call them out on it? I guarantee you Ultrasabers will do a quick turnaround on our order sabers.
A mad P.
Terrible company ordered their product for my son. It never came. They won't answer the phone . Their voice message asks you to email them. I have emailed no response . Very poor service. I do not recommend doing anything with this company.
Aaron P.
Me and my mom ordered a saber and when I got I had such a good time for a few days and then the Audio started saying and I quote “ I am a Idiot “ I was so mad the thing is now I can’t even ignight the saber . Horrible audio!!!!
Lopideon
Never responded to any of my calls or e-mails. Lightsabers were two months late. Awful experience. find somewhere else.
Jackson B.
Ordered last week, and made sure that all of the components were not on back order. I know it hasn’t been long, but I have contacted customer service multiple times with no response. I’ve heard they block people that call too much, so I can’t spam them to get an answer either. This is ridiculous. I am saddened that I cannot get something I’ve been wanting since childhood, because they failed to even address my issue. Filled a claim with my bank to get my money back ASAP. Believe all the bad reviews. Not worth a gamble at all.
STEVEN G.
I ordered a custom lightsaber for my daughter for Christmas that she built. It was $275 on it. It came the day after Christmas which didn’t bother me. She was very excited but it was missing the piece that allowed it to attach to her belt. I have called at least 20 times and emailed at least 7 times. I recieved one email back from Nicole that said she would look into it. That was a month ago and many emails later with no response. The worst customer service I’ve ever experienced in my 52 years on earth!!!! Do not buy from them it will be disappointing.
Sean H.
I ordered an Ultrasaber in November. About a week ago, they told me my pommel wasn't in stock, and I could switch my pommel for free (and get it shipped right away), or I could keep my original pommel (and get it shipped later). I changed the pommel, so I got my Ultrasaber today. I was very disappointed when I got empty hilt. That was not what I ordered. I hope you don't make the mistake I made, and buy an Ultrasaber. Try Saberforge. They may be more expensive, but it's worth it.
Matt D.
Lightsaber stopped working within 6 months. Still had warranty for 6 more months. Emailed customer service regarding it. No response back. Crap product and customer service.
