Marcus
Left “in the Dark” but finally got it
I placed an order for a diamond Savior on 29/11/19 to make use of the 20% discount. The order totalled to just under $500. I’m a UK costumer so I obviously don’t expect the same delivery time as US costumers but the company have proven to be almost impossible to contact. The phone number diverts straight to voicemail, which says to email as the best option. I have sent two emails, but with no response at all. The irony is that I have had two delivery confirmation emails to confirm I have received the order, and if I haven’t, wait 24-48 hours then contact them. I now feel left completely in the dark as to what is happening, though I have checked the status on my profile and it says the order is still processing. Finally received my ultrasaber yesterday 24th January. The product itself is amazing! 5 Star functionality. It’s a shame there are a few very light scratches on the hilt but it goes along the grain so doesn’t look hideous. It seems the company were just struggling to get round to everyone because of the season and because of the film release.