UltraFix Appliance RepairReviews of ultrafixappliance.com

The company ran into a challenging repair with my dishwasher. They sent Elmir out twice and replaced the faulty parts and successfully completed the repair.

The technician was outstanding! Diagnosis of the problem was quick and complete. Troubleshooting allowed a lower cost temporary fix. Final solution was well explained and quote was furnished promptly. Final installation was clean, efficient, and well done. Will make Uktrafix my first call for all appliances repair!

Technician with very bad customer service. Also, please provide your technician with the internet service for their phone rather than asking for wifi passwords. However, there was no decency when asking for it either.

The technician Gasham did excellent work. He was fast, efficient and was very professional interacting with me.

First of all, UltraFix is a fraudulent company, and you should stay away from them! Here is our brief story with them: We had bad experience with them fixing our washer and refrigerator. On 5/13/24 technician named Orik came to fix our washer. The problem was simple: the drain was not draining. Later, another technician told us the solution was straightforward—just changing the drain pump, which costs $50, plus $50 for labor, totaling $100. However, Orik, a charlatan and fraud, told us the problem was with the Smart Board, which costs almost $500, plus another $500 for labor, and, of course, the drain pump. The total cost, with taxes, was $1177.00(will attach the receipt for confirmation). We paid $374.5 upfront. We also needed to fix our refrigerator, and the same thing happened. Orik claimed the refrigerator was completely gone and needed a new compressor and other parts, giving us an insane price. Later, we found out it only needed the defrosting relay adjusted, but we never proceeded with the repair with UltraFix. Back to the washer: after fixing everything with another company, I contacted the UltraFix manager, explained the whole story, and initially, he apologized and promised a refund. But he did nothing. Only after I called him over 20 times, with a different excuse each time, did he finally agree(only After I promised him to take it to the Court) to refund me fully—IF I changed my 1-star review to 5 stars, which is absolutely illegal! I refused. Finally, after more than two months, he sent us a partial refund check. They charged for both the washer and dryer service fees, $85 each, and I had to call another company to fix it. Despite telling him the technician was committing fraud, he refused to act. Therefore, the entire company is fraudulent because they knowingly employ a fraudulent technician. By the way, all the previous reviews I checked are fake. They are not real people; just made-up reviews. I reported this to Google and complained to the BBB (Better Business Bureau) about this entirely fraudulent company. I invite you to check BBB for yourself, I was surprised to find complaints over there that I should know before doing business with them.

I am impressed with the professionalism and outstanding service of this company. Ultra Fix Appliance Repair came out last minute, when other companies couldn’t, quickly diagnosed my appliance problem, and fixed it quickly when the parts arrived.

The repairman cleaned the inside of the dryer, but did not clean the lint off the filter.

They came out quickly, priced reasonably and fixed our fridge