Ultra Bright LightzReviews of ultrabrightlightz.com

I placed my order May 1st and my charge card was immediately charged, even though the shipping date was projected to be in May. I received an email stating the product would ship in late April, but having following up due to it not shipping, was told the email I received was a "mistake" and the product actually shipped in late May. I get the whole "supply chain" challenge, but charging my cc prior to having an actual product to ship, is not a good business practice. A family issue necessitated I relocate out of state for approximately 6 weeks. I requested the item be shipped to my son's house, but UBL couldn't do this as due to the potential of fraud. In the digital age we live in, I'm quite certain there are a number of options available for fulfilling my request, however, in my opinion, they just didn't want to put forth the effort. So now the product will be sitting at home for a month or more until I return home and have the time to install it. All in all, so far, I am not all that happy with the company up to this point. My hope is that the product will "WOW me" and convert this experience into a positive one. Of course, this potential is many weeks away at this point, being that I won't return home until approximately mid July (or later.)

Worked as it should

Great customer service. Had issues with a product and they took care of it for me.

It’s rare these days to actually find a company that has good customer service. I had a switch that stopped working after a couple months, but I had ordered it about five months prior, so I completely expected to be told that it was out of warranty and to pi55 off. But it was just the opposite, your guy was professional, super cool and didn’t give me a hard time. He sent out a replacement right away. Will definitely recommend your company and look forward to purchasing more of your products.

I received my product from ultra bright lights and I was missing one piece out of my package, I made one phone call and the crew at ultra bright lights was all over my request and just about bent over backwards to make me happy. I am very pleased ! any time that I have done business with them they are extremely attentive to their customers. Will be doing plenty of business with them in the future I’m sure.

I have ordered several time and never disappointed. The lights are of good quality and very bright. The installation supplies are top notch with no complaints. A very good company to deal with.

This product plugged right in to my pickup and I had options to peal and stick a switch or drill a hole for a button. It took about 15 min to install this and it works great. I have a few more pickups my work is looking at putting these in. We are impressed by the quality and performance. Thank you

Great service