Shop now, for the best police lights, sirens, flashing lights & LED Light Bars! Ultra Bright Lightz is a Feniex 5-Star Dealer! Thousands of lights in stock!
Ultra Bright Lightz (ultrabrightlightz.com) has 392 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
ultrabrightlightz.com
Website
ultrabrightlightz.com
Category
Law Enforcement
Location
Hauppauge, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 98% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I can’t open the editing program on my Apple computer or older windows program laptop . Can’t open using internet and no identification what type of program the EXE. will open so it can be used. Can’t even do any updated without access to online program
Response from Ultra Bright LightzDec 3, 2024
Thank you for your review. The Z-Flash OBD For Dodge/Jeep/Ram is ready to work right out of the box. It does not need to be programmed. Also, the software is only for Windows-based computers. Unfortunately, we were not able to find any calls, emails, or chats from you about this issue. We would have been happy to assist you. We will send you an email since there is no phone number associated with your account to get this issue resolved.
WA
WILLIAM A D.
Displeased with customer service
I installed a z flash and it had no power, after going back and forth in a chat I was told I would receive a call days ago, still no call. So I went to drive the truck 2019 f250 and it would not shift. I found that somehow a fuse blew after the installation. I removed the z flash and changed the fuse but still no call. One of the plugs has a broken lever. I'm not sure if I should get a replacement or return it.
Response from Ultra Bright LightzNov 8, 2024
Thank you for your review. We are sorry to hear that you had an issue with your order. I see that you called on 11/5 and we contacted the specialist for this product and asked him to give you a call and I see that you called us on 11/6 to say that the lever on the large harness had broke. You can send the product back for a refund or a replacement. It is up to you since it has been less than (30) days
JR
Joshua R.
Took to long to receive
Took to long to receive. I ordered same day from UBL and strobes and more and they strobes and more order arrived 2 days earlier
Response from Ultra Bright LightzSep 5, 2024
Thank you for your review. I see that you placed an order at 10:00PM on August 27th and we put a shipping label on your order at 10:36AM on August 28th. Your order was shipped UPS Ground at no additional cost to you and was delivered on September 4th. Unfortunately, once UPS picks up the package we are not able to control the speed at which they process the order
EM
Eric M.
Only the front headlights and turn…
Only the front headlights and turn signals flash none of the other front lights do anything... Disappointing 2016 Camaro
Response from Ultra Bright LightzAug 8, 2024
Thank you for your review. The Z-Flash OBD For GM can flash the headlights, turn signals, and fog lights. On most vehicles, the fog lights need to be activated using a separate switch on the dashboard of the vehicle. They will not flash automatically
KP
Kevin P.
Only has 1 pattern while driving that you cannot change.
The product itself was simple to install and programming was easy to learn. But my biggest disappointment was realizing the "Drive Pattern" overrides all the other patterns when in motion and honestly doesn't look that good (at least on a fusion)
Response from Ultra Bright LightzAug 1, 2024
Thank you for review. Unfortunately, that is due to the computer system that Ford uses. We do make it known on our website that the (6) customizable patterns are for while the vehicle is in park and that there is only (1) pattern in drive
DJ
DJ
Inaccurate "in stock" = delayed shipping
While the zflash plug-n-play product is a great bang for the buck and works well the delayed shipping because of inaccurate "in stock" is frustrating. This is the 3rd time ordering and this is the 3rd time the product has been delayed in shipping because it has not been in stock even though it never said that when I ordered it. You get an email after ordering that the product is out of stock, NOT when you're ordering when it should tell you. I even went back immediately to re-order and check availability and it still lets you order and says nothing about product being out of stock. So highly reccomend calling them and verifying your product is in stock before paying for expedited delivery because their "usually ships in one business day" is deceiving and they will not refund you for the expedited shipping you paid for.
Response from Ultra Bright LightzJul 9, 2024
Thank you for your review. We apologize for this issue. We do try to keep up when items sell out by changing the Add To Cart button to a Pre-Sell button and adding a note under the button that says Pre-Sell and what the new ship date is but sometimes that does not happen and we are working to correct that. If a customer pays for expedited shipping and asks to be refunded for the extra cost, we do issue a refund for the difference. Taking a look at the orders that were placed by you, expedited shipping was never selected. It was usually Flat-Rate Shipping or on one order, Free Shipping was selected.
SZ
Steve Z.
The Ordering and Shipping process
I placed my order May 1st and my charge card was immediately charged, even though the shipping date was projected to be in May. I received an email stating the product would ship in late April, but having following up due to it not shipping, was told the email I received was a "mistake" and the product actually shipped in late May. I get the whole "supply chain" challenge, but charging my cc prior to having an actual product to ship, is not a good business practice.
A family issue necessitated I relocate out of state for approximately 6 weeks. I requested the item be shipped to my son's house, but UBL couldn't do this as due to the potential of fraud. In the digital age we live in, I'm quite certain there are a number of options available for fulfilling my request, however, in my opinion, they just didn't want to put forth the effort. So now the product will be sitting at home for a month or more until I return home and have the time to install it.
All in all, so far, I am not all that happy with the company up to this point. My hope is that the product will "WOW me" and convert this experience into a positive one. Of course, this potential is many weeks away at this point, being that I won't return home until approximately mid July (or later.)
Response from Ultra Bright LightzJun 10, 2024
Thank you for your review. Unfortunately, due to fraud concerns, we are not able to change the shipping address once the order has been placed. If we ship the order to an address that is different from the original shipping address the order is no longer protected against a chargeback by our payment processor.
We also did have some delays on receiving the Z-Flash LCM Modules which we apoligize for but they did come in sooner than what we were originally told and your order has already been fuliflled. We were sending out emails to keep our customers informed about the delays.
SH
Soren H.
I was sent two sho-me flashers to work…
I was sent two sho-me flashers to work the hella hero hideaway leds and neither of the flashers work. They did provide shipping labels. But they should double check their product before sending them out. One flasher was obviously used with the wires cut short.
Response from Ultra Bright LightzApr 15, 2024
Thank you for your review. I apologize that something like that occurred! When items are returned they are examined by our Warehouse Manager and if they look like they were used they get sent back to the manufacturer for a replacement