GamingDragonsReviews of ultimatumgamekeys.com

It was my first time using this site, i bought MGSV and had some questions so i sent multiple tickets and got all of them answered faily quick. Delivery via email and in a very reasonable amount of time.

I ordered mgs V as pre-order yesterday....still dont have a key...support suggests to give me a nvidia code...but i dont want an nvidia key... i see all the people on steam playing this game and discussing about it, and i dont think they all got an nvidia key -.- only thing good is the fast response of the support team and their kindness

When inquiring I was replied instantly, my questions were answered and I got my MGS V.

I bought MGS V: The phantom pain at 16h now it's 22h. I've been waiting for 6 hours and i don't have my key. I'm not in a hurry but i think it could be faster. In the website it says 30m-2h. So I bought my prodcut expecting to get it in that time. UPDATE: I wrote an email to the support and they answer me and we could solucionate it. I have MGS V on my library now.

Waiting for 4 H now and still not Metal Gear Solid V key. The release is in 5 1/2 hours and I asked the support before if the keys are in Stock. They said yes and ETA max. 2 hours. Nothing happens. Opened already a Ticket but really? I don't ask for a miracle just for a key for which I paid. I want my money back.

One of the best prices on the market. They took longer than 2h (3) to deliver the kay, but overall good service. Would recommend to others.

It's the first time I bought a key from this site (Hitman Absolution). Everything went fine except that it takes 40 minutes to receive the key. Anyway, I would recommend this site to my friends!

The code for my steam pre-order key for metal gear solid the phantom pain was sent withing 30 minutes. However the code they sent me was invalid and I had to open a ticket. I'm glad it is a game that will release in a week from now. If I bought a game that was already released and I ran into this trouble I would not be able to play it right away. *update Support contacted me within 4 hours, they asked me to; -Take a screen of the error redeeming the code - Take a screen of my steam library, showing the game is not already redeemed. So I did. After that I got an email telling me to follow the steps in the original email to redeem my game. I replied I did that and sent them the required screens that my code did not work. then I got a replacement key which was already redeemed! Awaiting their reply for selling me an invalid key. I mailed them that and another 20 minutes later I received another key. This one worked. As you pay for legit software you want to support the producers of the software, not some people playing a trick of some sort with promotional keys coming with a video card I did not buy. I have to add, this was not a key for Steam, as they advertise for. It was a key for NVDIA, which gives the key with a new video card, which you did not buy, but have to fill in on the website. Another thing, paying with idial trough my bank, their end of the party "HiPay" tried to link some sort of wallet to my bank account for future purchases. I got a confirmation email inviting me to confirm that wallet account. That email together with a not working key at the time made this the worst internet shopping experience for me by far. I had to phone my bank to make sure this HiPay was not linked to my bank account some how and beside that, what I could do if the code I got would not work. So their advertising is misleading, as they claim to sell and activate a code for steam as they really sell you a promotion code from nvidia, coming with a new product of them. How they do this is beyond me. (you activate it trough NVDIA website, then link that to your steam) Most stressful, misleading internet shopping experience for me in a long shot. going from 1 to 2 stars for their relative fast response and solution from tech support. *to reply to your reply; "The origin of the code is from a Promo which gives you the game for a significant discount." the code sold to me was linked to this action with Nvdia where you buy a video card. I cant link anything here as the will be considered spam, but if you google free metal gear solid phantom pain with Nvdia you will find the action I'm referring to. Not linked to any discount, but linked to the sale of a video card I did not buy. Back to one star for being misleading. Reply 25/8/2015 "Everything was explained to you via email which you still seem to choose to ignore." I have received nothing in my email regarding an explanation or an apology from your end. "!!!The activation code is a PROMO!!! that is why you have purchased the game for a significant discount. That doesn't mean that you have been provided with a code that gives you a significant discount somewhere else." I expected to buy a steam code, as advertised on your website, not a promotional code that comes free with the purchase of a video card. That you do this is fine, BUT BE CLEAR ABOUT THIS! the site advertises; "activation and download through steam" activation was trough the Nvdia website, not trough steam. "Regarding Hipay, it acts as PayPal as a payment processor, so you may receive emails suggesting that you would like to create an account with Hiplay and use it as a wallet, you don't have to call your bank in order to deal with Hiplay as they have nothing to do with them," Do you have any idea how inconvenient it is to find a "service" trying to link itself to your bank account after you payed trough internet? especially after you got sold a not working key code? It's a very aggressive way gaining costumers and that's the party that collects the money on your end of the deal. At that time of the transaction I thought I was getting scammed and my bank account was getting robbed so I had to call them to make sure that was not the case. So in the end happy that was not the case, but going trough these circumstances made this a very nasty experience. "Regarding the used/invalid code issue, was resolved within a reasonable time frame considering this game is NOT yet available!" After selling me an invalid code, sending me an already used code after that, I must say the issue was resolved within a reasonable time frame, yes. Edit 25/8 I received a reply: Hello. What is the issue with Hiplay? Its payment processor that we use in order to process transactions. It will not link anything to you on its own, it works the same as PayPal, they might offer you to create an account and use it as a wallet the same way PayPal does. Regarding the Nvidia promo, the game is being advertised as a Steam game which it is. The end process give you the game on Steam which is what we sell, the game on Steam. Regarding the used/invalid code issue that has been notified and fixed considerably fast considering the game is not out yet and you get the game that early. A steam code would be available only on day of release or a few hours beforehand and it would of cost you another 10+ euro at best. A 2 star rating for a great deal on a video game that retails at 60 euro is the worse misleading shopping experience ever? That’s pretty harsh. It would be appreciated to re-evaluate your review. Have fun with the game. Thanks. ---- My reply to that: Hi, My issue with Hiplay is that it tried to make a wallet linked to my bank account without me agreeing in any way to do so. To recap my experience. 1. I was sold an invalid key. 2. I read in my email a "service" I never hear of tries to link a wallet to my bank account. 3. I called my bank to make sure this wallet from Hiplay was not aproved and that my bank account was safe. I had no other way at that time to verify that. This was a very stressful experience due to the combination of being sold an invalid key AND a "service I never heard of is trying to link a wallet to my bank account. 4. I get in contact with tech support who get me another invalid key(!) before giving me a working key. By advertising "activation trough steam" you are misleading as activation is trough Nvdia website. Advertise things as they are. My rating is and stays based on my experience as written above and has nothing to do with the price, but in the way I was treated and am treated now as a customer. **Edit 26/8 After two days of tedious mailing back and forth with tech whom did not get my complaint as from their perspective the problem was solved and I was asked to elaborate the way I was treated. I mailed them the following; --------- Hi, About activation, your website says, "activation trough steam" It isn't the case, but that isn't the issue for me. It isn't even that relevant for my total experience nor my rating in the review. Yes, the issue was solved quickly, I have no issue with tech support, they did their job. This however is not the big issue for me. You do not reply on or apologize in any way for the inconvenience caused by the initially invalid key sold to me in combination with hipay trying to make a wallet linked to my bank account, which apparently it does by default. You may label this as "offering an easier way to shop next time", I define this as an aggressive way of trying to gain costumers on behalf on hipay. Because a confirmation email of linking a hipay wallet came into my email inbox, right after I got sold an invalid key, made this a very stressful (internet shopping) experience as. The information I had at that time was the following: - I was sold an invalid key - A "service" I don't know of tries to link a wallet to my bank account, I already have a confirmation mail in my inbox right after my payment. at that time I was not sure my bank account was getting robbed or not, to be sure I was safe I had to phone my bank. You have yet failed to acknowledge or apologize for these combining factors in particular whom made it such a stressful and negative experience for me. On top of that is this exchange of mail not adding to an easy online purchase, as I imagine you are on the payroll to do this, I am not. goodbye ------ (Finally) After that the product manager mailed me with an apology. They also asked for a screenshot regarding hipay trying to link to my bank account in order to make a official complaint about their way of trying to gain new customers as hipay collects the money on their end of the deal. I was offered a ten euro refund on my purchase for the inconvenience suffered on my behalf, which sadly could only be refunded trough a hipay wallet,... a ten euro's worth of credit on their website, meaning I have to register at gamingdragons, was offered instead, which I kindly refused. .