UMA is a nonprofit healthcare educational institution with a national presence. Headquartered in Tampa, Fla. and founded in 1994, UMA offers content-rich, interactive online courses as well as hands-on training at our campuses. UMA students have access to academic advising, one-on-one or group tutoring, résumé and interview coaching, job search assistance, technical support and more. The institution is accredited by the Accrediting Bureau of Health Education Schools (ABHES).
Ultimate Medical Academy (ultimatemedical.edu) has 106 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
Also known as
ultimatemedical.edu
Website
ultimatemedical.edu
Category
Specials Schools
Location
Tampa, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 62% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I love you UMA I graduated in 2021 and my experience again is one great one I'll find everything that I need here. I got into my education to better myself and also to help me later on in life there's nothing that I do not like about you I'm a everything and every day is a great experience it is so worth being here.
Response from Ultimate Medical AcademyMar 26, 2025
We’re thrilled to hear that your experience at UMA has been so positive and impactful, Maurisa! As a proud UMA alumni, remember that once a Puma, always a Puma. If you ever need support, our Alumni Career Services Team is here to assist you in finding new employment opportunities. Please give us a call at (888) 216-0535 or email our team at [email protected]. We’d be happy to help!
Keep shining and making a difference!
TI
Tiffany
UMA offers so many great resources
UMA offers so many great resources, not just for academics, but for your personal life as well. Everyone at UMA has been very kind and extremely helpful. You feel really supported at UMA!
Response from Ultimate Medical AcademyMar 26, 2025
Hi Tiffany, we’re thrilled to hear that you’re loving the online experience at UMA! It’s wonderful to know that our student support teams and resources have been so helpful to you. Your recommendation means a lot to us, and we’re here to support you every step of the way. Keep up the great work!
JD
JOSEPHINE D.
I experienced more ideas in my field of…
I experienced more ideas in my field of studies and so much to offer to the community
Response from Ultimate Medical AcademyMar 26, 2025
Thank you, Josephine! Keep up the great work, and we're here to support you every step of the way!
AN
Andrea
Ultimate medical academy is the best…
Ultimate medical academy is the best thing that ever happened to me! I wasn’t planning on going to college to get a degree but they called me many times until I finally talked to someone. The person who called me encouraged me to enroll and believed in me and stayed on the phone to help me through the enrolling process. At first I didn’t know if I’d make it or not because I didn’t think I had it in me and I didn’t believe in myself honestly. I was torn to nothing by someone who made me believe I was worthless and undeserving but that door was closed and the door to success opened right away. Not only did UMA encourage, motivate, and believe in me, but not I believe in me to! Thank you to all the amazing staff at Ultimate Medical Academy!
Response from Ultimate Medical AcademyMar 26, 2025
Thank you for sharing your experience with us, Andrea! We admire your willingness to pursue your education in the allied healthcare field. It’s inspiring to hear that you are proud of your decision to join UMA and that our resources and assistance have been valuable to you. We are so proud to support you, so please feel free to reach out to us if you ever need any assistance on your journey. Keep up the fantastic work, and thank you for being an inspiration to others!
MR
Misty R.
UMA is a scam!
UMA is a scam!! Me and my husband graduated last May from Medical billing and coding, we have yet to find a job, Paul and Dennis wear out our phones saying they are trying to find us jobs, but it is always jobs that we didn't go to school for. Plus, every application I feel out gets turned down. Me and my husband have given up on UMA helping us find a job. Nothing but a scam and wasted of our time and money when we keep getting turned down for not having enough experience.
Response from Ultimate Medical AcademyFeb 24, 2025
Hi Misty, Ultimate Medical Academy is a nonprofit healthcare educational institution with a national presence. UMA is institutionally accredited by the Accrediting Bureau of Health Education Schools (ABHES.org), a national accrediting agency that is recognized by the U.S. Secretary of Education. You can read more about our accreditation here: https://www.ultimatemedical.edu/about/accreditation/
We understand that your frustration has led to this review. The best way to get the support you need is to connect with our Alumni Career Services team. Please call us at (888)-216-0535 or email [email protected], and we’d be happy to assist.
Alternatively, you can submit your concern to a UMA Cares Representative for assistance at go.ultimatemedical.edu/uma-cares. UMA Cares takes all inquiries seriously and will respond promptly.
Finally, we invite you to join ConnectUMA, where you can network with UMA’s employment partners and receive guidance in your pursuit of a career: www.connectuma.com.
AH
Angela H.
Do Not Attend
I’ve had the most infuriating experience with Ultimate Medical Academy (UMA). Since September 2024, UMA has refused to verify my enrollment with the VA, repeatedly asking for transcripts from a school I never attended. Despite 5 parchment transcripts that state I never attended a school, the school they claim I went to emailing UMA directly and sending a certified enrollment verification form from the administration team that has a certified seal and signatures on it that stated I never attended the school, and an email directly from the admissions team to UMA....nothing has been good enough
Their military advisors are unhelpful and seem to lack basic knowledge or competence. Due to UMA's incompetence, I now have a debt with the VA and have had to re-pay over $1200 back. The 9+ phone calls and numerous emails I've made to fix the issue all resulted in false assurances, with UMA later saying the issue wasn’t fixed, only to find out the person I spoke to never gave me complete or correct information.
I’m using VA benefits, but UMA is trying to make me pay for everything, claiming I'm not eligible for benefits because they refuse to accept ANY documentation that proves I never attended the school they are claiming I did. I called the VA and confirmed that my enrollment verification form is perfectly acceptable. Yet, UMA still won’t certify my enrollment. I WOULD NOT recommend this school!
I hope NO military member, veteran, or civilian ever attends this school. They're only interested in getting more money from people than providing proper service. I’ll let this go on my credit before giving them another dime and I will be posting on all social media that I can find to never attend this school! Also, during the first 2 months of school, they harass you with numerous phone calls and emails and wont stop until you've answered all their questions! They call like 3 times a day!
Response from Ultimate Medical AcademyJan 31, 2025
Hi Angela, we are sad to hear this and want to help. At UMA, we are committed to supporting our military students and helping them maximize their military education benefits.
We understand this process has been frustrating for you, and we would like to connect you with our UMA Cares team so that we may discuss your experience in more detail. UMA Cares handles important student issues that may need to be addressed with special attention for students to get answers for unresolved issues concerning their student experience.
We encourage you to share this experience with our UMA Cares team at 800-509-5474 or submit your concern at go.ultimatemedical.edu/uma-cares.
UMA Cares takes all inquiries seriously and will respond in a timely manner.
PA
Pamela
The job placement is a joke
The job placement is a joke, I have never been able to find a job in coding and billing due to not having any experience the career services people almost lost me a job I found in chart prep, no help ever. they don't return phone calls. I wasted time and money, don't let the people that work here fool you they can't do what they tell you.
Response from Ultimate Medical AcademyJan 10, 2025
Hi Pamela, our goal is to equip our students with the skills and knowledge they need to pursue entry-level positions in healthcare careers after graduation.
We are here for you and would like to help. Our Alumni Career Services team assists our graduates in their job searches, and we would be happy to connect you with a team member for support. Please contact our Alumni Career Services team at 888-216-0535 | [email protected].
We also welcome you to join our private alumni networking platform for all UMA graduates. This platform offers a directory of alumni, a jobs board, mentorship opportunities, photo albums, relevant tips, and much more. Your account can be activated at ConnectUMA.com.
If you need additional support beyond our Alumni Career Services team, our UMA Cares team is here to listen so that we may better understand your experience in more detail. UMA Cares handles important student issues that may need to be addressed with special attention for students to get answers for unresolved issues concerning their student experience. You can reach out to them by calling 800-509-5474, or if you prefer, you may use the link below to submit your concern to a UMA Cares Representative for assistance:
go.ultimatemedical.edu/uma-cares
UMA Cares takes all inquiries seriously and will respond in a timely manner.
MG
Ms.G
Not a Good School to Attend
This school call you every day of the week. The financial aid department is a joke. I don't think they train anyone that work for them. They read from a script and tell you anything to get you off the phone. When it's time to receive your excess funds, they hold your money. The school is very expensive, and they take most of your aid anyway. Students should not have to wait to receive excess funds, when tuition has been paid.
Response from Ultimate Medical AcademyDec 24, 2024
Ms. G, our teams reach out to our students and graduates to ensure that they are getting the assistance they need, whether it be in their studies or job assistance. If a student or graduate would like to be called less, we are more than happy to accommodate. Our Student Finance team is dedicated to assisting our students in applying for financial aid, letting them know their options, and taking the time to walk students carefully through the Student Finance process in order to make sure each new student feels comfortable and informed.
When comparing costs at different schools, it's important to ask what’s included in tuition. At UMA, tuition often includes coursework materials such as textbooks, ebooks, laptop software, and supplies. Our Ultimate Student Services are also included, offering one-on-one tutoring, live learning labs, library support, externships, counseling services, 24/7 technical support, resume writing help, job interview coaching, job search assistance, and continuing education resources.
We understand that your frustration has led to this review. The best way to get the support you need is to connect with our UMA Cares team. Would you please call 800-509-5474 so that we can assist you? You may also use the link below to submit your concern to a UMA Cares Representative for assistance: go.ultimatemedical.edu/uma-cares
UMA Cares takes all inquiries seriously and will respond in a timely manner. We appreciate your patience and are committed to helping you resolve this issue.
