The hair is beautiful, all the different styles and colors are amazing i would definitely recommend everyone to buy buy buy the prices are well and you will love it!
KU
Kosi U.
I really like this company
I really like this company, they are very good with communication and the quality of the hair is really good! The hair looks so natural.
CH
Chontaye
The delivery service was very fast no…
The delivery service was very fast no problems with packaging. Hair was very full of life the lacewing fit perfect
YO
yoanna
this company has the best wigs ever
this company has the best wigs ever , great communication skills , & overall amazing service . Will gladly shop again!
BA
B.Abi
Great
Great. Amazing service and quality.
CR
Cindy R.
Terrible company
Terrible company. Quality and length of hair is completely not as advertised. Refuses refund and I had to go through with my bank for dispute constantly to try to get my money back. DO NOT BUY FROM THEM AND DO NOT IGNORE THE BAD REVIEWS.
Edit to respond to company: The company continues to lie that the product was delivered as described. The ordered length was 20 inches and actually came as almost 30 inches. Proof was sent to my bank and the company continues to lie about the length to both myself and the bank when I have provided clear proof. In addition, the hair was alraedy shedding when I had just cut the lace and havent even worn the wig yet. Do not trust this company. I do not want an after sales service to get it cut when the quality is not up to par to wear in the first place.
Response from UlofeyDec 10, 2025
Dear Cindy Roddens,
Thank you for bringing your concerns to our attention. We take all feedback seriously, but we must address and correct the claims made in this review.
After a thorough check of our system, we found no order associated with the name Cindy Roddens. We believe this review may pertain to an existing dispute with a customer named LinFiani (Order #1203), which is currently in the bank dispute process.
If this review is indeed related to Order #1203, we need to clarify the situation:
Product Quality/Length: We stand by the quality and accuracy of the 20-inch 4*4 Silk Top Full Lace Remy Human Hair Wig delivered. We have not received evidence demonstrating the hair was "not as advertised" upon receipt.
Refund Refusal: The request for a refund was denied because the product was used for a period of time and subsequently severely damaged by the customer (the 4*4 Silk Top was cut). This action constitutes a direct and serious violation of our return policy, which clearly states that altered or damaged products are ineligible for a refund.
Customer Service: Despite the policy violation, ULOFEY offered a professional repair service as a goodwill gesture, which the customer refused, choosing instead to initiate a chargeback through their bank.
We regret that the customer is dissatisfied, but we must adhere to our policies when a product is damaged after delivery. We urge all potential buyers to read our policies thoroughly before purchasing.
ULOFEY is committed to providing high-quality products and fair service. We invite the actual customer of Order #1203 to communicate directly with our support team to resolve the existing dispute through the proper channels.
Sincerely,
The ULOFEY Customer Service Team
JA
Jasmine
i was really surprised by how natural…
i was really surprised by how natural the lace looked on this wig. the lace around the ears never lifted on me, and the front hairline literally melted into my skin — you could stare at it up close and still not see the lace, which is honestly so hard to find. the hair itself looked pretty and the color was really nice. shipping was quick and everything arrived safely. overall, i’m really happy with how seamless the lace looked and how easy it was to wear because of that.
