ULINE offers over 17,000 boxes, plastic poly bags, mailing tubes, warehouse supplies and bubble wrap for your storage, packaging, or shipping supplies.
Uline (uline.com) has 308 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Martino D.
Terrible Customer Service and products are way overpriced. You will find the same products much cheaper at Amazon and Staples. Tried to order some storage boxes and the CSR was rude to me and told me to order online. I did end up ordering online with a competitor.
Response from UlineJan 10, 2025
We are sorry to hear about your experience, Martino. Please provide your customer number or order number so we can better assist you. Thank you!
Bryant W.
How can you always be hiring but decline everyone who applies is this even a real place? How does everyone have the same experience of getting denied on applications? I applied for this job while still active duty in the military I had a logistics job running a motor pool and working endlessly in a warehouse Uline is a logistics company I’m currently applying to my 10th position I know I’m not the most qualified person but the most recent position I applied for was warehouse associate overnight. To just get declined without an interview doesn’t make sense as it shows you guys are always hiring.
Shayne
The Uline customer service could not tell me what type of screw cap adapter to purchase in order to close the containers I purchased from them so I cannot use these containers that I purchased since they will not be in compliance with the DOT closure instructions. ULine's competitors do sell screw cap adapters for torque wrenches and they even specify what containers they sell that it is compatible with. It was a mistake buying these from ULine and ULine will not let me return them. Additonally, I asked ULine who was the manufacturer so I could ask them instead, and ULine told me they cannot tell me who the manufacturer was, that was against their company policy to let me know, so you are on your own! Buyer Beware!!!
Response from UlineDec 10, 2024
We are sorry to hear about your experience. Please provide your Customer # so we follow up to better assist you. Thank you!
Lisbeth
Why is the owner of this company one of the biggest donors to Trump?
B K.
The worse company ever. Was sent the wrong shipment 5 times. Told them I wanted a refund. I still have not received a refund nor the correct shipment. Typical Uline Incompetence! Angry X customer
Response from UlineOct 16, 2024
We are sorry to hear about your experience. We would like to hear more details so we can address your concerns. Please provide your Customer Number or Order Number so we can follow up with you. Thank you!
Daniel W.
Using unline return label is just as much as the product I returned a complete rip off, you’re better off returning it on your own. Not good business practice. I may not be using them again.
Response from UlineOct 16, 2024
We are sorry to hear about your experience. We will follow up with you to address your concerns. Thank you!
dominique M.
Buy à safe from them. Pièce of crap, the bottom is in gyproc, just have to put it on the side and open the bottom to steal whats inside. Easy as that. the inside fall apart, 1200 dollar in the garbage. Anyone who can lift it and run can. Stay away from them.
Response from UlineOct 10, 2024
We are sorry to hear about your experience. If you are unhappy with your order, you can return your order within 30 days of purchase. We will follow up with you directly to set up your return authorization.
Curtis U.
Defective product and bad customer service. Due to an obvious design flaw (now resolved on other models), the only way to "fix" a loose handle on our lightly used (second home) U-Line wine cooler is to pay $778 for a new door. The U-Line customer service rep said he would look into getting "help" for me from the company. He quit responding to my inquiries for a status report.
Response from UlineSep 23, 2024
We are sorry to hear about your experience with U-line Refrigeration. However, we are not affiliated with them, so you'll need to share this review with U-line Refrigeration. They can be reached at 414-354-0300. Thank you!
