UlineReviews of uline.com

I ordered not for a business, but for personal use. I ordered 6 metal bookshelves from Uline. All arrived on time and in good shape. I am pleased with the purchase. I did pay for "in the door" delivery and the truck driver/delivery person tried to just stick them in the garage instead of inside the front door. I did insist on bringing them inside and he did. The paperwork did indicate inside the door, but also not to break up the pallet so I am not sure how that was supposed to happen. I think a clear description of what each delivery service means would be helpful. Overall, I am a happy customer.

We ordered specific colored mailer boxes and some crinkle paper from Uline. They were the cheapest when we compared pricing even on Amazon. Also, we didn't have to buy 100 at a time. Of the 25 boxes we ordered, five didn't fold correctly and couldn't be used. Frustrating, yes. I sent them an email at 9: 05 a.m. asking them to make it right. They called me within three minutes to offer a refund or to ship out replacements. WOW! That is some customer service!

Megan McDonald came by our property The Oliver to give us information on Uline! This will be so helpful to us in the future! Thank you Megan

The prices are affordable and they're fast! We did have some minor issues with missing one box out of a large order, but they replaced what was missing next day free of charge and kept us up to date through phone if there were any delays. Very nice and efficient customer service

We recently ordered 40 plastic chairs and 4 came in cracked. Unfortunately I didn't notice until a month later because we moved buildings and we hadn't opened all of the boxes. Uline customer service answered on the first ring which shocked me, sourced my phone number to pull my order and after I explained the situation replaced the chairs immediately. I was so impressed by their friendly and quick service I have started telling people to use them!

Creative products

I’ve had to call uline customer service twice now about concerns. One was I bought something and used the wrong payment car. I called and the fixed it within 5 minutes. Another was I received a damaged package and same thing, I called and they fixed the problem in 5 minutes and sent me a new one. I’ve never dealt with a customer service so quick and efficient. If you have a problem, they will take care of it and you

Mason Daughtery was kind, helpful and knowledgeable. I met him while he was conducting a sales call at PTF FLNG IN FREEPORT TEXAS 77541