UlineReviews of uline.com

Honestly always amazing customer service. They have everything and send it fast.

As a professional artist, I was in search of cardboard corner frame protectors. I initially contacted another company that only had around sixty available, priced at about twenty cents each, which didn't make much sense for my needs. Then, I discovered that ULine offered the cardboard frame corner protectors I required, available in shipments of two hundred or multiples thereof. Since I produce a significant amount of art, I decided to try them out and ordered four hundred. This quantity is sufficient for creating one hundred original pieces of art, which I can sell either online or in a physical store and then ship to buyers. I plan to use ULine for my future supplies.

I've had quite a few interactions with Uline, with all of them being very good: next-day deliveries, accuracy of products and boxes received in good condition. Today I received a Uline order where the delivery guy refused to bring the shipment to a location indoors because he "was on a tight schedule". I contacted Uline customer service which escalated the complaint to the delivery company, then offered a credit for shipment fees. Good job guys.

I’m genuinely impressed with Uline’s customer service. I work with many companies across different sectors and handle deliveries and business logistics regularly, and I have to say — it's been a long time since I experienced service like this. They answer the phone immediately, are super friendly, incredibly knowledgeable, and always resolve any issue in no time. Whether it's tracking an order, asking product questions, or needing quick solutions — they handle it all with ease and a smile. Whoever is behind Uline’s customer service and overall company operations truly deserves recognition. Honestly, well done! Keep up the amazing work — it's noticed and appreciated.

Guys, I appreciate the catalogs but it's just a waste of money. I have received so many of these and I just dump them in the trash. You have a website that we can search things on. You have customer service in which we can ask about products. Please enough with the catalogs. Once per year should be good enough.

We order niche, bulky industrial supply items. Uline's process is smooth, efficient, and they deliver fast to our Houston shop. This is extremely helpful, and I have come to rely on Uline when we are in a serious time crunch. Communication is very easy via phone or online chat, and it has always been professional and customer oriented with the few issues I have needed following up with. Their prices aren't bargain basement level, but they do get better with volume orders. I am a repeat customer mainly for the speed and quality of the customer experience.

Needed a hard to find item. Found precisely what I wanted on line at Uline. Created account. Ordered item. Just as I hit submit button I realized a mistake. Called customer service. A real human answered on 2nd ring. She had perfect English, assume somewhere in America. Immediately knew who I was and had my order status based on the account I’d created less than 5 minutes earlier. She Helpfully and pleasantly fixed issues. Item arrived next day and was just as described. WOW! I know, “But that’s the way it’s supposed to work.” Yeah, but it was so cool to actually experience it. Very rare these days. You go Uline!

I order their boxes all the time. Shipping is super fast and they are reliable to work with. They keep my shipments going out!