ULINE offers over 17,000 boxes, plastic poly bags, mailing tubes, warehouse supplies and bubble wrap for your storage, packaging, or shipping supplies.
Uline (uline.com) has 308 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Lars
I ordered 1 product for $18 from your company. I've now received 3 THREE paper catalogs with never asking for them. One with my order. One at my billing address. Now one at my home address. I am NEVER USING YOUR COMPANY AGAIN. GET WITH THE TIMES. STOP MAIL GARBAGE TO PEOPLE. What a joke of a company.
Response from UlineJun 5, 2023
Good morning. Please provide your Uline customer # so we can remove you from our mailing list. Thank you!
Lindsay I.
This company SUCKS. They keep invoicing us for an item we didn't buy we call get it figured out then another invoice comes in with a different figure and the cycle continues. Bout one time and WORST experience ever. The incompetence is beyond me.... Jesus.
Response from UlineJun 2, 2023
We are sorry to hear about your experience. Please send us a DM with your Customer # or Invoice # so we can resolve this right away. Thank you!
Joseph M.
Terrible product and customer service Broke within a year as did their ice maker Save yourself a headache and buy something else
Response from UlineMay 31, 2023
Good morning. We believe your review is for Uline Refrigeration not Uline Shipping Supplies. We do not carry Ice Makers, and we are completely unrelated companies. Uline Refrigeration can be reached at 414-354-0300 or www.u-line.com
KIM
DO NOT BUY FROM ULINE!! They may have a good product; however; their shipping department does NOT follow up on if the ordered item has in fact been delivered. ULINE DOESN’T care if you receive your item or not. They contract the delivery of your item out and then forget about you!!! I am currently working on trying to schedule my third delivery date with this contracted company!!! ULINE advertised a fast delivery… well that is a big lie!
Response from UlineMay 9, 2023
We are so sorry to hear about your experience and can assure you this is not our normal practice. 90% of our orders deliver next day. Please send us a direct message with your order # or customer # so we can follow up with the carrier right away. Thank you!
Lila Marie G.
I have been ordering shipping boxes from Uline for a few years. The cost was comparable to other suppliers and it was fast delivery as I live in the Dallas area. But no more. The boxes in the last several orders were of very poor quality. Although still usable, they were frayed and bent and partially damaged. One was so bad it couldn’t be used at all. I am now ordering from Amazon and much happier with the quality.
Response from UlineMay 8, 2023
We are sorry to hear about the condition of your boxes and would like to address it right away. Please send us a DM with your Customer # or Order # so we can better assist you. Thank you!
Mike B.
With the crazy prices they charge the service ought to be top notch. For the second shipment in a row the the shipping company screwed up the delivery. This time they would not deliver to the house and made me come get my order at the corner. They said they couldn't turn around although they they could drive around the block.
Response from UlineMay 4, 2023
Hi Mike. Thank you for bringing this to our attention. We are sorry to hear about your experience with the delivery driver. We will address your concerns with the carrier right away. We will follow up with you shortly to discuss this delivery further. Thank you!
Natalie J.
Shipping is so expensive it makes 0 sense to order from this company. My entire order for different small and medium-sized boxed was $350 and the cheapest delivery being $100 -- my delivery address is bordering state to their warehouse, not hauling throughout the entire country.
Response from UlineApr 17, 2023
Hi Natalie. Please send us a direct message with your customer #, item #s and quantities. Once we receive this information, we will be happy to look for a more economical shipping method. Thank you!
Cameron B.
I ordered Length Dividers for Stackable Bins - 18 x 11" 6/carton, and they didn't work out. I called to see what I needed to do to return them, and they denied my request because it was after their timeline!! Wasted $100!
Response from UlineApr 5, 2023
Hi Cameron. We are sorry to hear our service did not meet your expectations. We will follow up with you later today to discuss your order.
