TTran
Responsive customer service!
A couple of years ago, I had ordered the Air 3. After receiving it, however, I packed it away without even opening it because I was moving. I actually forgot about it and just recently found it in a moving box. When I opened it, I realized it was supposed to come with a pair of goggles, but they were missing. When I emailed customer service about the missing goggles, a rep promptly replied and offered to send me replacement. Thumbs up to its customer service!
Response from UlikeMay 27, 2026
Hi there, Thank you so much for sharing your experience and for your kind 5-star feedback ⭐ We’re truly glad to hear that our customer service team was able to assist you promptly and arrange a replacement for the missing goggles. Providing timely and helpful support is very important to us, and your words are a great encouragement to the whole team. We sincerely appreciate your trust in Ulike, even after some time has passed since your purchase. If you ever need any further assistance in the future, please don’t hesitate to reach out—we’re always here to help. Thank you again for your support and for choosing Ulike 💜 Best regards, The Ulike Team


